- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- National Power, LLC (Nashville, TN)
- …team! Under the general direction of and reporting to the Director of Broadband Service , The Quality Assurance Manager is primarily responsible for ... MVR. + Positive attitude and strong customer service skills required + Strong knowledge of quality assurance methodologies and tools. + Proficient with… more
- Deloitte (Nashville, TN)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Cardinal Health (Nashville, TN)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Nashville, TN)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (Franklin, TN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Brentwood, TN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Nashville, TN)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Nashville, TN)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Kelly Services (Mount Juliet, TN)
- … quality systems and standards. If you have a strong background in food manufacturing quality assurance , we want to hear from you! As a Quality ... Technician, you'll be on the front lines of quality assurance , working collaboratively with both production and quality teams. Your responsibilities will… more
- L3Harris (Nashville, TN)
- …Qualifications: + Bachelor's degree in a computer software related field such as Quality Assurance , Computer Science, Management Information Systems or a related ... field with 4 years minimum prior experience in Software Quality Assurance or equivalent combination of graduate...alone or as part of a team; + Strong customer service orientation; + Experience working in… more
- Vanderbilt University Medical Center (Nashville, TN)
- …Utilize customer satisfaction, best practices and market information to improve customer service and satisfaction. + Monitor performance against service ... meetings to develop resolution to problems. + Identify, establish and evaluate quality assurance standards, programs, and procedures within department. +… more
- Amazon (Nashville, TN)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Amazon (Nashville, TN)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Otsuka America Pharmaceutical Inc. (Nashville, TN)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...human subjects. Managing compliance with this standard to provide assurance that the rights, safety and wellbeing of trial… more
- Holcim US (Nashville, TN)
- …for order delivery success. + Establishes and manages performance metrics for customer service team members. **Delivers to Targets** + Critical understanding ... learning for a positive employee experience. + Develops and implements training and quality assurance programs for new hires and experienced employees. + Manages… more
- ITW (Nashville, TN)
- …as valued partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, ... feedback regarding products to appropriate individuals in sales, quality assurance , and product management. Determines best...following service manuals, gauges, meters, etc.) + Customer Service - highly professional demeanor with… more
- Prime Therapeutics (Nashville, TN)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Cardinal Health (Nashville, TN)
- **_What Quality Assurance / Supplier Quality Management contributes to Cardinal Health_** Quality develops and implements quality policies, ... to ensure products and services comply with regulatory standards and specifications. Quality Assurance develops and implements a compliant and cost-effective … more
- Intertek (Nashville, TN)
- … assurance , testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and ... + Tennessee PE Registration is required + Must be customer focused and quality driven + Ability.... Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-… more