- Pearson (Nashville, TN)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Concentrix (Nashville, TN)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- TEKsystems (Nashville, TN)
- …part of a team. * Valid driver's license and reliable transportation required. Skills Technical support , Customer service , Support , Troubleshooting, ... desk support , Windows 10, Help desk Top Skills Details Technical support , Customer service , Support ,Troubleshooting Additional Skills &… more
- Concentrix (Nashville, TN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Nashville, TN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Nashville, TN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
- Tennant Company (Mount Juliet, TN)
- …+ Collaborate with internal partners such as sales, customer service , technical assistance, field service support , and other technicians to ... creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey at Tennant… more
- Insight Global (Nashville, TN)
- …to deepen regulatory knowledge. Experience with FAT/SAT, field service , or customer -facing technical support . Pursuing professional development toward PE ... schematics, wiring diagrams, one-line diagrams, and electrical layouts using CAD/ECAD tools; support PCB/layout tasks as needed. Support sizing, selection, and… more
- Cognizant (Nashville, TN)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Wavetronix (Nashville, TN)
- …problem. If you are a dedicated and customer -oriented individual with a passion for technical support , we encourage you to apply for the position of Product ... customer requirements, make appropriate recommendations, and escalate support issues when necessary. + Provide technical ...CRM. + Maintain an expert-level understanding of Dynamics 365 Customer Service . + Possess strong written and… more
- Oracle (Nashville, TN)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Nashville, TN)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Pearson (Nashville, TN)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 31, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation Hybrid, ... for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Agents work to assist callers...paid training is provided. Responsibilities + Provides world class customer service in a fast-paced customer… more
- Community Health Systems (Franklin, TN)
- …+ 2-4 years of experience in IT support , help desk operations, or technical customer service required + Familiarity with Learning Management Systems ... **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests.… more
- Oracle (Nashville, TN)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
- Oracle (Nashville, TN)
- …issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Deloitte (Nashville, TN)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader) Our...solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field … more
- iCIMS (Nashville, TN)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- CBRE (Nashville, TN)
- …promptly. The position combines technical knowledge with customer service expertise to deliver reliable facilities support and maintain smooth day-to-day ... the ability to resolve issues promptly. The position combines technical knowledge with customer service ...combines technical knowledge with customer service expertise to deliver reliable facilities support … more