- Wright-Patt Credit Union Inc. (Hilliard, OH)
- …keyboarding skills. + Prior experience in a retail service environment + Some call center and member service experience is preferred. Required ... We are hiring for our call center in Columbus market. Located...8pm M-F and Sat. 9am-1pm. Must have open availability. Member Experience Representatives I (MERs) deliver extraordinary… more
- Oracle (Columbus, OH)
- …or 4-year degree or relevant work experience + 1+ Years of Data Center Experience + Linux administration knowledge/Ability to run Linux commands + Data ... proper handover reports after shift to the next team member (s). + Receive/ship data center equipment as...effectively in both verbal and written communication mediums. + Experience taking on- call shifts and ability to… more
- Amgen (New Albany, OH)
- …**Basic Qualifications:** **Master's degree** OR Bachelor's degree and 2 years of data center operations experience **Or** Associate's degree and 6 years of data ... we reach millions of patients each year. As a member of the Amgen team, you'll help make a... center operations experience **Or** High school diploma… more
- Oracle (Columbus, OH)
- …or 4-year degree or relevant work experience + 1+ Years of Data Center Experience + Linux administration knowledge/Ability to run Linux commands + Data ... proper handover reports after shift to the next team member (s). + Provide on- call emergency support at...center networking knowledge. + … more
- Humana (Columbus, OH)
- …Analytics, Call Recording, Workforce Management, AI/ML, Chatbots etc. + Experience integrating contact center applications with other SaaS cloud solution ... Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner… more
- Molina Healthcare (Columbus, OH)
- …center communication channels. * Achieves individual performance goals as it relates to call center objectives. * Assists with training needs of employees as ... and service information, and identifies opportunities to improve our member and provider experiences. **KNOWLEDGE/SKILLS/ABILITIES** * Responsible for owning,… more
- Amazon (Dublin, OH)
- …High school or equivalent diploma Preferred Qualifications - - 2+ years of Data Center Engineering experience Amazon is an equal opportunity employer and does ... in the US Armed Forces including Reserves, National Guard, and service member spouses. AWS Infrastructure Services owns the design, planning, delivery, and operation… more
- Molina Healthcare (Columbus, OH)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... Provides product and service information, and identifies opportunities to improve our member and provider experiences. **Job Duties** * Provide service support to… more
- Molina Healthcare (Columbus, OH)
- …combination of education and experience **Required Experience ** + 3-5 years' experience in a call center environment + 1-2 years supervisory ... general public. + Achieves individual performance goals as it relates to call center objectives. + Demonstrates personal responsibility and accountability and… more
- Amazon (Dublin, OH)
- …- High school or equivalent diploma Preferred Qualifications - 2+ years of Data Center Engineering experience Amazon is an equal opportunity employer and does ... in the US Armed Forces including Reserves, National Guard, and service member spouses. AWS Infrastructure Services owns the design, planning, delivery, and operation… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- … working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job ... + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants...LMFT) preferred + 1-2 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. ... + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US...Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years… more
- Molina Healthcare (Columbus, OH)
- …pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least ... of medication related health care outcomes, and quality cost-effective member care. Essential Job Duties * Handles and records...1 year related experience , including call center or… more
- Humana (Columbus, OH)
- …(see Language Proficiency Testing below)** + **1 or more years of Call Center or Telephonic customer service experience (within the past 5 years)** + ... or claims-related financial issues. The position includes moderately complex call center , administrative, operational and customer support...**Previous healthcare related experience or education** + Basic Microsoft Office (Word, Excel,… more
- CenterWell (Columbus, OH)
- …without limitations or assistance** **Preferred Qualifications** + Bachelor's Degree + 2+ years of experience in a call center , patient experience , or ... customer service role + Telephonic Sales, service recovery and/or call quality auditing experience + Understanding of...from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel: While this is… more
- OhioHealth (Columbus, OH)
- …This position reports directly to the System Manager of the Well-Being Center and is responsible for facilitating small group and individual well-being sessions ... first aid and emotional support. * Participates as a member of defusing, debriefings, and other emotional support sessions....debriefings, and other emotional support sessions. * May provide on- call support and be dispatched to care sites and… more
- Humana (Columbus, OH)
- …care with available plan benefits and/or appropriate community resources in a telephonic, call center , work from home environment. This role does not carry ... and serves as part of an interdisciplinary care team member working with other disciplines, such as nurse care...The Support SSs daily job duties include making outbound call attempts to members with social determinants of health… more
- CenterWell (Columbus, OH)
- …Pharm Tech University within 6 months of hire + Experience as a pharmacy technician OR call center experience in a pharmacy or related call center ... any pharmacy industry experience + Critical thinker who can anticipate member /customer needs and take initiative, ask the right questions and deliver the highest… more
- CVS Health (Columbus, OH)
- …Qualifications** + 1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma or GED Bachelors ... to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest...center quality audit programs. + Highest levels of member satisfaction as measured by various member … more
- CVS Health (Columbus, OH)
- …CANS with child and family teams. **Preferred Qualifications:** + Motivational interviewing skills + Call Center experience + Managed Care experience ... company policies and procedures). + Completes documentation of each member call in the electronic record, thoroughly...Qualifications:** + Must reside in Ohio. + 2-4 years' experience in healthcare field or working with foster, child… more