- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Walgreens (Denver, CO)
- …Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 5675 PECOS ST,STE 100,DENVER,CO ... delightful customer experience including interpersonal habits eg greeting eye contact courtesy etc. and Walgreens service traits eg offering...Senior Certified Pharmacy Technician Fulfillment … more
- Evolent (Denver, CO)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- Cayuse Holdings (Denver, CO)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment to you ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial...or issues. + Manage agents on duty and ensure contact volume are handled within Service Level Agreements. +… more
- Pearl Interactive Network (Denver, CO)
- …thinker and people-first leader who thrives in a fast-paced, mission-driven contact center environment? **Pearl Interactive Network** is seeking accomplished ... + Responsible for the day-to-day management of an individual contact center , including contact ...center supervisors. + Monitor the quality of each supervisor 's team and ensure they are providing appropriate and… more
- CenterWell (Denver, CO)
- …CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care, ... patient goals and outcomes. + Confer with the RN Supervisor regarding needed changes in the Plan of Treatment....in implementing the nursing plan of care. + Maintain contact with patients, physicians, clinical manager(s), other members of… more
- Cardinal Health (Denver, CO)
- …standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **_Qualifications_** ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
- Cardinal Health (Denver, CO)
- …on standard work; receives detailed instruction on new assignments** Consults with supervisor or senior peers on complex and unusual problems** **TRAINING ... Ability to identify, document and submit Adverse Events during customer contact or via received documentation** **Qualifications** Minimum high school diploma or… more
- Cardinal Health (Denver, CO)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... and pharmacies + Identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED… more
- Cardinal Health (Denver, CO)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more