- Novo Nordisk Inc. (Plainsboro, NJ)
- …and alliances with others inside and outside of the organization. Continuously monitor and enhance customer satisfaction by analyzing relevant metrics and ... Rare Disease portfolio. The Rare Disease portfolio includes medical treatments, customer solutions, and devices across multiple Therapy Areas including Rare Bleeding… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and partners Maintain robust compliance, quality and privacy standards in handling customer information and programs Manage and monitor ongoing projects, tasks, ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... processes, ensuring that our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset and approach enables us… more
- City of New York (New York, NY)
- …Program (HEAP), is recruiting for two (2) Community Associate, to function as Customer Service Monitors, who will throughout the City, perform the following: ... - Act as liaison between HRA units, city agencies, customers, and community organizations in order to resolve heat-related problems and process applications. - Research client inquiries and drafts correspondence accordingly. - Provide information and technical… more
- City of New York (New York, NY)
- …needs. - Manage dispatch staff to ensure strategic direction, efficiency, and excellent customer service . - Monitor attendance trends and probation reports. ... shifts. - Ensure coverage for emergency situations (weather events, Maximo updates). Service Request Management - Monitor high-priority service requests… more
- NJ Transit (Neptune, NJ)
- …Garage Management to ensure operators maintain routes and time points and provide quality customer service . + Monitor and document daily operation of the ... in the field. Responsible for all dispatch office functions, including providing customer service on the telephone, in person, and in the field. Provides… more
- City of New York (New York, NY)
- …Division and department goals. - Continually evaluate and provide constructive feedback to customer service staff. - Monitor individual work quality, ... and transparently to instill public confidence and encourage compliance while providing exceptional customer service . The Customer Operations Division has an… more
- MTA (New York, NY)
- …and Signals, Positive Train Control, GCT), stations operations and cleanliness, and customer service . Establish, oversee and monitor progress toward ... strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities to its...between failures, consist of compliance, equipment and facility cleanliness, customer satisfaction. + Monitor and assess the… more
- City of New York (New York, NY)
- …the development of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ... calls directly and via staff escalation to resolve all customer water and sewer related concerns; monitor ...efforts and projects; address 311 referrals and other related service requests; enforce the Uniformed Code of Conduct and… more
- City of New York (New York, NY)
- …to ensure compliance. --Provide oversight of permit application review process and related customer service functions. --Manage, monitor and prepare QPR ... (Quarterly Progress Reporting). --Provide administrative supervision of staff including approval of time and performance evaluations. Administer technical, safety and policy training. Preferred Skills: - Ability to work with a team of diverse professionals. -… more
- Royal Farms (Brick, NJ)
- Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and ... including food service , point of sale duties, customer service , general housekeeping, and other related...items. Pull expired items, document, and discard * Perform customer fuel transactions and monitor activities at… more
- Wolters Kluwer (New York, NY)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...supervisors. + Create and deliver in-depth training programs. + Monitor and evaluate performance metrics to identify areas for… more
- Middlesex Water Company (Iselin, NJ)
- …diploma. + Intermediate computer skills, including Excel and Word programs. + Customer service experience. + Excellent interpersonal and communication skills. + ... inquiries for general water, private fire protection and wastewater service customers within established Department performance metrics. Timely maintenance and… more
- DuPont (Parlin, NJ)
- …team based on-site at the **Parlin, NJ** site is seeking a highly motivated ** Customer Service Specialist** (CSS) to deliver excellent customer service ... advanced product knowledge, interprets questions/requests and ensures proper resolution. The Customer Service Specialist has complete ownership of the order… more
- City of New York (New York, NY)
- …Twitter, Facebook, Instagram and YouTube. DCWP's Licensing Division is seeking a Senior Customer Service Representative with strong customer service , ... established policy and procedures. - Under supervision, prepare and monitor reports. - Monitor and provide coaching...and provide coaching to other staff. - Provide high-volume customer service to licensing applicants in person… more
- AAA Mid Atlantic (Middletown, NJ)
- Are you a customer -centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service ... force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong… more
- City of New York (New York, NY)
- …candidate will oversee the Customer Experience Unit (CEU) along with the agency's customer service agents who work in the Call Center, CEU, and Client ... primary objectives of this position are to deliver outstanding customer service while improving the efficiency of...responsibilities will include but are not limited to: - Monitor and Evaluate Performance: Monitor team performance,… more
- Amazon (New York, NY)
- …and creating a business-oriented plan to answer them * Manage regular reporting to monitor customer behavior and support ad-hoc data requests. * Work with our ... team to develop the analytics roadmap and direction for customer related projects, to deliver self- service solutions,...fast-paced, dynamic and fun environment. Key job responsibilities * Monitor the health of customer database and… more
- Amazon (New York, NY)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management: - Monitor customer health dashboards ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more
- Amazon (New York, NY)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management: - Monitor customer health dashboards ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more
