- Intuit (New York, NY)
- **Overview** As a Senior Manager of Customer Strategy & Operations, you will play a critical role in driving customer success transformation across ... segments. You will design and operationalize mechanisms that help our Customer Success (CS) teams deliver measurable outcomes, reduce churn, and accelerate… more
- Intuit (New York, NY)
- …dedicated to powering prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and execution within its ... force in defining and executing the product vision and strategy for Customer Support. This will involve...Mailchimp, particularly for SMB and mid-market businesses. **Responsibilities** The Senior Staff Product Manager for Customer… more
- Fiserv (New York, NY)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Manager , BPO Strategy and Operations **What Does a Successful ... Senior Manager , BPO Strategy and Operations Do at...and Design to ensure alignment. In this role, the Senior Manager enhances customer experiences… more
- Intuit (New York, NY)
- **Overview** As the Senior Strategy and Operations Manager for Service Partnerships, you will be partnering with the Head of Strategic Partnerships to shape ... our partner strategy , define the operational framework for how we work...also partner closely with leaders across Sales, Partner Development Manager , Marketing, Product, and Finance to build a world-class… more
- Fortress Brand (New York, NY)
- …strategies at every lifecycle stage and in any global market. Role Overview: The Senior Content Strategy Manager will be responsible for leading content ... partnering closely with Design, SEO, Performance Marketing, and Brand Strategy teams to create content that not only meets...also improves discoverability, conversion, and revenue growth. As a senior member of the content team, this person will… more
- TD Bank (New York, NY)
- …**Job Description:** As a member of the Bank's second line of defense, the ** Senior Manager , External Fraud Detection Strategy & Modeling Oversight** ... governance, monitoring, and documentation suitable for regulatory examination. The Senior Manager engages and influences stakeholders through...As we build our business and deliver on our strategy , we are innovating to enhance the customer… more
- TD Bank (New York, NY)
- …**Job Description:** As a member of the Bank's second line of defense, the ** Senior Manager , Insider Risk Detection Strategy & Modeling Oversight** provides ... governance, and workflow development supporting insider risk detection. The Senior Manager evaluates how monitoring tools and...As we build our business and deliver on our strategy , we are innovating to enhance the customer… more
- Bayer (Manhattan, NY)
- …and diverse minds to make a real difference, there's only one choice.** ** Senior Manager - GPO Operations & Event Strategy ** The Senior Manager , ... stakeholders. **YOUR TASKS AND RESPONSIBILITIES** The primary responsibilities of this role, Senior Manager , GPO Operations & Events Strategist, are to: +… more
- RELX INC (New York, NY)
- …use case. About the Role: We are seeking a strategic and results-driven GTM Operations Senior Manager to oversee and optimize GTM processes across the Large Law ... up their sleeves to inform and execute our go-to-market strategy . You'll collaborate closely with customer -facing teams,...and change management initiatives. You'll report directly to the Senior Director of GTM Strategy and Operations… more
- American Express (New York, NY)
- …team has an ambitious growth plan to double revenue in three years. The ** Senior Manager , Insurance Product Strategy ** supports this objective by ensuring ... P&L management, engagement strategies, NPS and complaint tracking), product strategy (eg, value proposition definition, product refresh), and external partnership… more
- Chobani (New York, NY)
- …clear, concise, and compelling product positioning and messaging tailored to specific customer segments and channels Pricing Strategy : Own and develop cohesive ... e-commerce. Responsibilities Portfolio Ownership & Strategic Leadership: Lead comprehensive strategy and execution for the entire roasted coffee product portfolio,… more
- DoorDash (New York, NY)
- …and drive them consistent profitable growth. About the Role We're looking for a Senior Manager , Merchant Strategy & Operations, Merchant Apps to shape ... execution of DoorDash's core merchant tools, including the Merchant Portal and Business Manager App. In this role, you'll help merchants operate seamlessly on our… more
- American Express (New York, NY)
- …journey and how Card Members will discover, book and ultimately make purchases. As Senior Manager , you will help bring Amex through this agentic commerce and ... Strategy , Network, and GCO, in addition to managing senior -level relationships at external partners. **Responsibilities:** + Provide ongoing market intelligence… more
- American Express (New York, NY)
- …and inspires engaged card members across the customer lifecycle. The Sr. Manager , Change Management Strategy & Reporting will be responsible for defining the ... businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is...migration roadmap and adoption strategy as Marketing Transformation capabilities, including those for Project… more
- Deloitte (New York, NY)
- …Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting ... leaders in order to raise awareness and drive alignment at a more senior leadership level: Sector Lead, Offering Portfolio/Offering Lead, and Finance Leadership. +… more
- Bank of America (New York, NY)
- Fraud Analytics and Innovation Senior Leader - Authentication Strategy Newark, Delaware;Plano, Texas; Richmond, Virginia; New York, New York; Sun City West, ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Newark/Fraud-Analytics-and-Innovation- Senior -Leader Authentication- Strategy \_25043584-1) **Job Description:** At Bank of… more
- DoorDash (New York, NY)
- …to improve personalization and the DashMart shopping experience. You will report into a Manager on the DashMart Strategy & Operations teams. We operate in a ... DashMart Growth S&O team owns initiatives to grow DashMart customer volume, focusing on new Customer use...About the Role The DashMart Shopping Experience and Growth Senior Associate will own the ideation and execution of… more
- LinkedIn (New York, NY)
- …team. The LinkedIn Monetization Strategy & Operations team is looking for a Senior Manager , Monetization Ops & Strategy problem solver to help accelerate ... Build analytical models to inform, size and influence pricing strategy + Lead voice of customer and...decision making among senior executives + Marketing strategy skills. Ability to understand customer needs/perceived… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for ... thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will… more
- ISMG - Information Security Media Group (Princeton, NJ)
- …they need to stay ahead. The Opportunity We are seeking an experienced and strategic Senior Customer Success Manager to join our growing Digital Campaigns ... take on added responsibility as a deputy to the manager , helping to guide and mentor team members as...standards for client engagement, and contributing to the long-term strategy of the Customer Success function. Qualifications… more