- GRAIL (Menlo Park, CA)
- … for GRAIL's Customer Service Team. We are seeking a Customer Service Operations Lead to drive the execution of strategic initiatives, optimize ... Lead the development and implementation of new customer service programs, tools, and initiatives from...+ Develop and refine standard operating procedures (SOPs) for customer service operations . + Ensure… more
- NetApp (San Jose, CA)
- …with global distribution networks and depot operations . + Knowledge of service level agreements (SLAs) and customer support metrics. **Education** Bachelor's ... centers and depots. This role is critical to ensuring service excellence, operational efficiency, and customer satisfaction...10+ years of experience in supply chain, logistics, or service operations within the high-tech industry, with… more
- Stanford Health Care (Newark, CA)
- …enhance the operations , programs, communications and content management of the Customer Experience and Support Services team and TDS. In this role, the incumbent ... Brief Overview** The Senior Technology and Digital Solutions (TDS) Operations Analyst will work with a tight-knit, collaborative team...will be the lead of a group that contributes to the success… more
- Towne Park (San Jose, CA)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an… more
- Stanford Health Care (Newark, CA)
- …will be pivotal in optimizing our contact center technologies, directly benefitting operations , and enhancing patient & customer experience while ensuring ... a strong understanding of CCaaS (Contact Center as a Service ) solutions, Contact Center, and Telephony technologies, as well...Flows & work flows for an excellent Patient / Customer Experience leveraging a CCaaS platform. - Experience working… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …projects. + Experience working in an environment dedicated to quality, safety and customer service . + Ability to negotiate mutually beneficial outcomes, manage ... serve as the Directorate liaison to the SLAC organizations lead by the Lab?s Director of Operations ...well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab… more
- Stanford Health Care (Menlo Park, CA)
- …Care and other Stanford Medicine entities to ensure safe and successful non-clinical operations 24/7 and plan for the organization's future facility needs. For more ... about Facilities Services, visit https://stanfordhealthcare.org/about-us/facilities-services-and-planning.html The Facilities Services Business Operations & Strategic Initiatives department ("BOSI") ensures that all… more
- Ayar Labs (San Jose, CA)
- …planning best practices; mentor junior planners and contribute to systems/process enhancements Lead or support S&OP (Sales & Operations Planning) processes, ... We are seeking a highly experienced and strategic Senior MRP Master Planner to lead and optimize our material planning processes. In this role, you will be… more
- Red River (San Jose, CA)
- …technical and non-technical audiences and work across infrastructure, architecture, security, and operations . They must lead execution, adapt quickly, and move ... Red River is seeking a Technical Project Manager to oversee a portfolio of customer IT initiatives that span multiple technical and operational teams. This role will… more
- NetApp (San Jose, CA)
- …strategic leader to drive our global outside counsel management and legal billing operations . This is a high-impact role that directly supports the Legal Leadership ... influences how we manage legal spend, optimize law firm and alternative legal service provider relationships, and deliver value across the enterprise. **This is a… more
- Cupertino Electric (San Jose, CA)
- …+ Lead and manage technology initiatives across the organization. Customer Relations & Project Management + Build effective relationships with customers, design ... technology solutions that support CEI's enterprise IT infrastructure and business operations . This role is instrumental in advancing our technology architecture… more
- APPLIED MATERIALS (Santa Clara, CA)
- …to exercise judgment and identify innovative solutionsImpactImpacts the achievement of customer , operational, project or service objectives; work is guided ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more
- SanDisk (Milpitas, CA)
- …updated in changes with payroll and tax legislation + Ensures high value customer service to employees + Other projects/tasks as assigned **Qualifications** ... facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations . With our global reach, we ensure the global supply chain has… more
- Twist BioScience (South San Francisco, CA)
- …communicate effectively with diverse internal teams, including engineering, marketing, sales, operations , and customer support, to break down silos, synthesize ... This role sits at the intersection of product, engineering, and business. You'll lead all aspects of product development from ideation through discovery and launch,… more
- Teradyne (San Jose, CA)
- …business cases, establish priorities, and cooperate with sales, marketing, engineering and operations to bring these new products and solutions to market. In ... and create business cases for these prospective products and solutions. + Lead and drive the New Product Introductions, maximizing revenue growth and minimizing… more
- SanDisk (Milpitas, CA)
- …facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations . With our global reach, we ensure the global supply chain has ... To support and provide ER policy/procedure guidance. + To lead or participate in ER projects. + To establish...and maintain standards around governance, case assignments, reporting and service level agreements + Manage ER database cases, and… more
- Twist BioScience (South San Francisco, CA)
- … teams to support configurable product offerings and customer -specific requirements.Mentorship & CollaborationMentor junior engineers and provide technical ... robust, and flexible cross-functional solutions that support our business operations and evolving product offerings.Key ResponsibilitiesTechnical Leadership & Solution… more
- Automation Anywhere, Inc. (San Jose, CA)
- …executing account strategies tailored to secure large enterprise-level deals + Conducting customer meetings and presentations: Lead on-site and remote ... platform, helping organizations revolutionize their business processes and IT operations with cutting-edge AI-driven automation. Your primary focus will be… more
- Stanford Health Care (Menlo Park, CA)
- …key strategic initiatives, analyze performance metrics to drive continuous improvement, provide top-tier customer service and lead the future of a ... in the strategic development of the business, overseeing daily operations to ensure efficiency, quality and exceptional customer...call center management and a commitment to delivering outstanding customer service . This is more than just… more
- Teradyne (San Jose, CA)
- …+ Responsible for successfully delivering the project goals and business results. + Lead and own the project scope, budget, schedule to deliver the business results ... projects with entire cross functional team; engineering, marketing, sales operations , ops team from concept to production. + Plan...who share our passion and determination. Our commitment to customer success drives us to go the extra mile.… more
