- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (St. Paul, MN)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Fairview Health Services (Minneapolis, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- Fairview Health Services (Minneapolis, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- Fairview Health Services (Edina, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- State of Minnesota (St. Paul, MN)
- …hourly; $77,402 - $127,660 / annually + **Job Class Option** : Info Tech Quality Assurance + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 ... professional knowledge and skills in information systems software testing, quality assurance and quality control...that facilitate a mutual understanding on both parties. + Customer service skills that include active listening,… more
- Tennant Company (Eden Prairie, MN)
- Customer Service Supervisor - Contact Center...resources needed to succeed. + Monitor and audit for quality assurance , order accuracy, and customer ... globe, your journey at Tennant can take you places you never expected. The Customer Service Supervisor leads a team of Customer Service Representatives… more
- CVS Health (Robbinsdale, MN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Safran (New Brighton, MN)
- …2025-166296 **Job details** **Domain** Performance and Support **Job field / Job profile** Quality - Supplier quality assurance **Job title** HSE/ Quality ... time / Full time** Full-time **Job description** Summary: The Quality Assurance Coordinator plays a key role...ability to be assertive yet approachable, delivering a positive customer service and team experience. . Basic… more
- CVS Health (Minneapolis, MN)
- …Patient Safety . Pharmacy Professional Practice . Regulatory Requirements . Quality Assurance . Customer Service . Personnel Management . Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (St. Paul, MN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (St. Paul, MN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (St. Paul, MN)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Honeywell (Plymouth, MN)
- …compliance. **Must Have:** + 8 + years of experience with QMS, and quality assurance in a design, development, or manufacturing environment. **WE VALUE:** ... and customer requirements. + Foster a proactive, customer -focused quality culture within the organization. +...+ 10+ years of experience with QMS, and quality assurance in a design, development, or… more
- nVent (Anoka, MN)
- …with appropriate areas as needed, (Operations, Supply, Manufacturing Engineering, Design, Quality , Customer Service , Production Planning, Logistics, etc.) ... solutions. **What you will experience in this position:** Provide quality assurance support and lead root cause...activities that are aligned to improve internal and external quality levels, supporting overall customer satisfaction of… more
- nVent (Blaine, MN)
- …with appropriate areas as needed, (Operations, Supply, Manufacturing Engineering, Design, Quality , Customer Service , Production Planning, Logistics, etc.). ... solutions. **What YOU WILL EXPERIENCE IN THIS POSITION:** Provide quality assurance support and lead root cause...activities that are aligned to improve internal and external quality levels, supporting overall customer satisfaction of… more
- Medtronic (Fridley, MN)
- …(SOPs) for repair processes. + Collaborate with OU management, engineering, quality assurance , and customer service teams to resolve complex technical ... positional responsibility encompasses people management and development, delivering outstanding customer service , deliver repaired/refurbished products meeting high… more
- IBM (Minneapolis, MN)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more
- Datavant (St. Paul, MN)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more