- Omni Hotels (Irving, TX)
- …To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. Responsibilities + Use friendly and appropriate ... expressions when engaging guests + Be fully acquainted with the different points of interest + Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests + Ensure the delivery of parcels, mail and special… more
- Marriott (Dallas, TX)
- …Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience ... Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing… more
- Marriott (Grapevine, TX)
- …requests, questions, or concerns. Contact appropriate individual or department (eg, Bellperson , Housekeeping) as necessary to resolve guest call, request, or ... problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete… more
- Marriott (Irving, TX)
- …interest and activities. Contact appropriate individual or department (eg, Bellperson , Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary ... to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with… more