- Navy Federal Credit Union (Winchester, VA)
- …update automatic member payment options for mortgage and equity loans + Provide member service via phone or other media as available (eg email, chat, etc.) ... active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service . Perform transactions or related… more
- CACI International (Sterling, VA)
- …configuration, and resolution of complex network issues. + Respond to escalated service tickets and resolve issues in a timely manner, ensuring minimal disruption ... of equipment and cabling to support projects and standard service requests. + Provide transition planning and support services...with Poly required + DoD 8140.01 and 8570.01-M, IAT II required + Strong expertise in routing and switching… more