- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Air Force Materiel Command (Hill AFB, UT)
- …being considered and other IMPORTANT information. The primary purpose of this position is to QUALITY ASSURANCE SPECIALIST, NH-1910-02, To serve as a Quality ... Assurance Specialist (QAS), by executing an aggressive world-class quality assurance program that includes autonomous surveillance and evaluations of all… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ManTech International (Hill Air Force Base, UT)
- …with MANTECH! This is for a future opportunity ManTech seeksa motivated, career and customer -oriented Quality Assurance Manager to join our team onsite at ... the F-16 IAIS Product Support Integration effort. Responsibilities: + Providing quality oversight of MIL-Q-9858A, MIL-I-45208, or ISO-9000 environments to include… more
- ManTech (Hill Air Force Base, UT)
- **ManTech** seeks a motivated, career and customer -oriented ** Quality Assurance Manager** to join our team onsite at **Hill AFB, UT** with remote ... F-16 IAIS Product Support Integration effort. **Responsibilities:** + Providing quality oversight of MIL-Q-9858A, MIL-I-45208, or ISO-9000 environments to include… more
- Molina Healthcare (Layton, UT)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- Cardinal Health (Salt Lake City, UT)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CenterWell (Salt Lake City, UT)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Bechtel Corporation (Ogden, UT)
- …to obtain a DoD Security Clearance + Experience developing engineering work procedures to quality assurance programs such as NQA-1 or AS9100D + Ability to ... trends + Prepare and issue of engineering quality reports + Present quality reports to Bechtel Management and customer personnel + Participate in project… more
- Owens & Minor (Salt Lake City, UT)
- …that will enhance patient care. + Participates in the institution's quality assurance /performance improvement initiatives as requested.* Performs timely follow ... THE COMPANY** _Apria Healthcare's mission is to improve the quality of life for our patients at home. We...discharges with Customer Care Center and/or Branch Customer Service Team. + Operates company vehicle… more
- Datavant (Salt Lake City, UT)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Salt Lake City, UT)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Intertek (Salt Lake City, UT)
- … assurance , testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and ... . Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-...quality business model and a global network of customer -focused operations and highly engaged subject matter experts. With… more
- BioFire Diagnostics, LLC. (Salt Lake City, UT)
- …relationships with teams in R&D, Quality ( Quality Assurance / Quality Control), Manufacturing, Customer Service , and other departments. + Excellent ... regulated medical device/IVD industry employment position such as post-market surveillance, quality assurance , regulatory affairs, clinical affairs or product… more
- Oracle (Salt Lake City, UT)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Oracle (Salt Lake City, UT)
- … Assurance :** Guide end-of-life (EOL) strategies, ensuring thorough quality assurance reviews with Engineering and oversight of service development needs ... mission-critical infrastructure environments. + Strong understanding of risk management, quality assurance , and end-of-life asset strategies. **Responsibilities**… more
- Intermountain Health (Salt Lake City, UT)
- **Job Description:** The clerical position supports the department with correspondence, quality assurance and return mail. Responsibilities include research and ... return mail update. emails and work queues, along with quality assurance review of recorded calls. The...broad understanding of account handling processes and the Revenue Service Center to provide accurate information, resolve issues, and… more
- Oracle (Salt Lake City, UT)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (Salt Lake City, UT)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Oracle (Salt Lake City, UT)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more