- CACI International (Sterling, VA)
- Continuous Service Improvement Management Lead Job Category: Consulting Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * * **The Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... * * * **The Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts… more
- CACI International (Chantilly, VA)
- Service Integration and Management (SIAM) Continuous Improvement Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance ... * * * The Data-Driven Service Integration and Management (SIAM) Continuous Improvement Specialist is responsible for identifying, developing, managing,… more
- CACI International (Sterling, VA)
- …ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident management processes. ... incident management with related processes. + Support continuous improvement initiatives within the incident ...(eg, TCP/IP, WAN/LAN) + Good working knowledge of the Service Management workflows and ITSM processes +… more
- CACI International (Springfield, VA)
- …knowledge base articles are up-to-date, relevant, and easily accessible + Implement continuous improvement initiatives for knowledge management processes + ... Management Quality Assurance Analyst to join our IT service management team. The ideal candidate will...on incidents and changes + Support continuous improvement initiatives within the incident management function.… more
- Somatus (Mclean, VA)
- …Performance Indicators (KPIs) and take appropriate actions to address any deviations. Service Improvement Initiatives: + Lead and facilitate continual service ... computer science. + 10+ years of experience in IT service management , 5 years in leadership role....analytical and problem-solving abilities, with a focus on driving continuous improvement and delivering results. + Experience… more
- Akina Pharmacy (Sterling, VA)
- …setting clear expectations, providing feedback, and fostering a culture of excellence and continuous improvement . + Metrics Management and Reporting: Track & ... Customer Service Manager Company Overview At Akina Pharmacy, the...proven ability to foster a culture of excellence and continuous improvement , preferably within healthcare, pharmacy, or… more
- CACI International (Sterling, VA)
- …problem management activities, conducting audits, and contributing to continuous improvement efforts. **Responsibilities:** + Perform regular quality checks ... Management Quality Assurance Analyst to support our IT service management processes. The successful candidate will...data and metrics to identify trends and areas for improvement + Assist in root cause analysis sessions for… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …within the Clinical Services program and division to support best practice, continuous quality improvement and streamlining of data processes. Ability to ... in a behavioral health setting providing clinical services as well as supporting continuous quality improvement activities in a clinical setting. + Supervisory… more
- Deloitte (Mclean, VA)
- …plans. + Proactively identify opportunities for process improvement and innovation. Service Delivery & Continuous Improvement + Ensure timely and ... incident management , problem resolution, and change requests. + Drive continuous improvement initiatives to enhance efficiency, reliability, and scalability.… more
- CACI International (Chantilly, VA)
- … improvement opportunities, and help maintain operational excellence through continuous service improvement practices. Position Responsibilities: ... years of related work experience Extensive working knowledge of Service Management workflows and ITSM processes Relevant...to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most… more
- Capital One (Mclean, VA)
- …product lifecycle, from ideation and stakeholder engagement to delivery, launch, and continuous improvement . + Serve as the enterprise-wide subject matter expert ... Director, Product Management , Developer Experience - Secure Foundations Platform **Director,...responsible for the strategy, vision, and execution of the Continuous Automated Refresh (CAR) program. This initiative is designed… more
- Serco (Herndon, VA)
- …Access, Event, Problem, Change, Escalation/Notification, Customer Satisfaction (CSAT). + Drive continuous improvement initiatives to enhance service quality ... + Ability to lead cross-functional teams and drive change + Commitment to continuous improvement and customer service excellence + Comfortable working… more
- CACI International (Sterling, VA)
- …**The Opportunity** : CACI is seeking an experienced and highly motivated Network Service Provider Performance Management Lead. This candidate should have 10 or ... more years of service operations and delivery management experience in...Level performance, technology planning, reporting status, operational issues, and improvement opportunities + Manage the execution of various customer… more
- CACI International (Sterling, VA)
- …**The Opportunity** : CACI is seeking an experienced and highly motivated Network Service Provider Performance Management analyst. This candidate should have 5 ... or more years of service operations and delivery management experience in a network service provider environment. The Performance Management Analyst is a… more
- Deloitte (Mclean, VA)
- …Analyze and resolve technical and functional issues, fostering a culture of continuous improvement . + Prepare executive communication materials to update ... to be the transformation partner throughout this journey in the following service areas: PMO, Change Management , Business Enablement, and Technical… more
- CACI International (Sterling, VA)
- …experience + 5+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and ... Configuration Management Quality Assurance Analyst Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Support the… more
- PenFed Credit Union (Mclean, VA)
- …frameworks to align with PenFed objectives. + Lead risk management framework and service improvement initiatives and drive continuous improvement and ... working to ensure our organization is providing world class service to our members, employees, and our communities. We...family. PenFed is hiring a (Hybrid) AVP Enterprise Risk Management at our Tysons, Virginia location. PenFed's Enterprise Risk… more
- Capital One (Mclean, VA)
- …+ Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices ... improvement experience + Experience in controls development, controls management , and reporting activities + Certifications in security, technology, risk,… more
- Steampunk (Mclean, VA)
- …a ** Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service desk. This role is key to ... + Background in service desk operations, workflow automation, or IT service management + Familiarity with HR and IT processes (onboarding, offboarding,… more