- SHINE Systems & Technologies (Reston, VA)
- SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and ... is ideal for budget analysts and program analysts with federal acquisition program experience . The Customer Relationship Manager (CRM) will provide support,… more
- TekSynap (Ashburn, VA)
- …of task order requirements throughout the period of performance, ensuring a high-quality customer experience . The Network Program Manager will serve as ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Network Program Manager (PM) is responsible for overseeing all aspects of the successful delivery… more
- AltaGas (Springfield, VA)
- **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager , Customer Experience and will support the utility's ... customer experience (CX) strategy by integrating journey mapping, voice of...and insight generation into a unified view of the customer experience . This role is responsible for… more
- Capital One (Mclean, VA)
- …case trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One ... of each line of committed code. As a Product Manager on the Developer Experience team, you'll...proven track record of investing in products to reduce customer support efforts. + Experience in managing… more
- Amazon (Herndon, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Akina Pharmacy (Sterling, VA)
- …individual and team performance. Above all, this role ensures that every customer experience reinforces Akina's mission to serve with diligent responsiveness ... Customer Service Manager Company Overview At...changes to processes that elevate both performance and the customer experience . + Operational Excellence and System… more
- Capital One (Mclean, VA)
- Principal Associate, Project Manager (eData Customer Support for Product Operations) Job Description As a Project Manager at Capital One, you will help ... Support team in Enterprise data is reimagining the customer support experience for our internal customers...worked. McLean, VA: $117,300 - $133,900 for Principal Project Manager Richmond, VA: $106,700 - $121,700 for Principal Project… more
- Capital One (Mclean, VA)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- DR Horton, Inc. (Vienna, VA)
- …performance and service provided by the Customer Service Department. The Customer Service Manager is ultimately responsible for the delivery of quality ... America's Builder. #WeBuildPeopleToo/* **Job:** **Warranty* **Organization:** **Home Builder* **Title:** * Customer Service Manager * **Location:** *Virginia-Tysons* **Requisition ID:**… more
- Capital One (Mclean, VA)
- …and procedures globally, with a direct line of sight to the customer experience . **General Responsibilities:** **Global Process Governance and Management** + ... Sr. Associate, ADA Customer Accessibility Process Manager As a...providing transparency and strategic insights into operational performance and customer experience **What Will Make You Successful**… more
- Microsoft Corporation (Reston, VA)
- We are looking to hire a ** Customer Success Account Manager ** to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... team that will help Microsoft customers successfully realize their business outcomes. As a Customer Success Account Manager , you are the primary customer … more
- PNC (Vienna, VA)
- …to modernize our Tech stack, transform marketing capabilities, and deliver best in class customer experience . We are accelerating our role as a growth driver for ... an inclusive and collaborative culture. We are investing in a newly formed Customer Relationship Marketing team and are seeking an innovative thought leader with a… more
- Capital One (Mclean, VA)
- Senior Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Robert Half-Robert Half Corporate (Dulles, VA)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support) **LOCATION** VA DULLES **JOB DESCRIPTION** **Job Summary** Our **Talent Managers** work in ... **Qualifications:** + BA/BS degree preferred. + 1+ years administrative or customer support experience preferred. + 2+ years' experience with Business… more
- Deloitte (Mclean, VA)
- Connected Customer /OMS Solution Architect Manager We are a team of strategic advisors, architects, and implementers who drive business transformations. Our ... and create greater supply network synergy and value. The Work You'll DoAs a Manager you will work in a collaborative and diverse team environment providing many… more
- Microsoft Corporation (Reston, VA)
- …and industry expertise. With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to ... AND 3+ years customer success, solution delivery, practice management, customer -facing consulting, or portfolio management experience OR Bachelor's Degree in… more
- Amazon (Herndon, VA)
- …address challenges, and to create innovative solutions. The ideal candidate will have customer facing experience , be a proven collaborator across internal and ... customer , and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with customer negotiations… more
- ServiceNow, Inc. (Vienna, VA)
- …exploring AI's potential impact on the function or industry. + 5+ years of experience providing customer professional services or related business support + **TS ... to do in this role:** The role of the Customer Success Advocate is to act as an advocate...**To be successful in this role you have:** + Experience in leveraging or critically thinking about how to… more
- Qualtrics (Reston, VA)
- …business. Join over 5,000 people across the globe who think that's work worth doing. ** Manager of Product Manager - Employee Experience ** **Why We Have This ... employees' experiences, driving real business impact. As a Product Manager on this team, you will lead the development...8-12 years of product management experience . + Experience building and scaling customer -facing analytics or… more
- Capital One (Mclean, VA)
- …. Capital One has a reputation of providing an industry leading customer experience , and is continuously pushing boundaries, surprising customers with ... Sr. Manager , Product Management, Associate Experience : Workforce...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more