- PDS Defense (Herndon, VA)
- **Call Center/ Customer Service** ** Customer Resolution Specialist ** Herndon, VA Posted: 12/4/2025 Job Description Job ID#: 214547 Job Category: Call ... Type: Associate - W2 Shift: 1 **PDS Defense, Inc. is seeking a Customer Resolution Specialist , in Herndon, VA. Job ID#214547** **Job Description:** The … more
- PDS Defense (Herndon, VA)
- …in Herndon, VA. Job ID#214548** **Job Description:** The Aircraft on Ground (AOG) Customer Resolution Specialist is responsible for reviewing, validating, ... **Call Center/ Customer Service** **AOG Customer Resolutions Specialist ** Herndon, VA Posted:...alternative solutions and facilitate the collaboration with between the customer and available resources to achieve resolution … more
- Amazon (Herndon, VA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- Deloitte (Mclean, VA)
- Salesforce MarTech Specialist Senior Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing ... GDIT, people are our differentiator. As a IT Support Specialist you will help ensure today is safe and...that arise or submitting and tracking tickets for issue resolution . + Provide support with help desk functions such… more
- ICF (Reston, VA)
- …a disaster. This is not health or social services. The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting ... * Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.… more
- M. C. Dean (Vienna, VA)
- …changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... a multidisciplinary team, interact with customers and technicians to ensure timely resolution of issues by tracking progress on tickets/identifying gaps in service.… more
- ServiceNow, Inc. (Vienna, VA)
- …to make the world work better for everyone. The Senior Director of Specialist Solution Consulting, US Public Sector, is a critical leadership role providing ... the vendor of choice through superior technical expertise and customer engagement + Develop cross-platform solution selling as a...vision, priorities, and goals for the US Public Sector Specialist SC organization in partnership with the VP of… more
- Chenega Corporation (Springfield, VA)
- …with decades of experience working in the Federal marketplace. The **Lead Helpdesk Specialist ** provides superior customer service in support of customer ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...the appropriate IT Help Desk + Attempt First Call Resolution (FCR) for all requests received + Provide first… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …real-time monitoring, proactive maintenance, incident detection and response, problem resolution , and network performance reporting across the agency's nationwide ... They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Quality Assurance (QA) … more
- Elevance Health (Fairfax, VA)
- **Outreach Specialist ** **Location:** This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations ... Friday, 9 am - 5:30 pm EST The **Outreach Specialist ** is responsible for serving as the initial and...benefits, policies and procedures. + Provides timely and accurate resolution of inquiries and issues regarding benefits, services and… more
- ICF (Reston, VA)
- …a disaster. This is not health or social services. The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting ... * Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and… more
- EMCOR Group (Mclean, VA)
- …resources, legal, national purchasing and information technology. **SUMMARY** The Vista Support Specialist serves as a functional support contact for the ERP system ... business users, IT and external consultants to ensure timely and accurate resolution of ERP issues, user training, and overall system effectiveness. **Essential… more
- AltaGas (Vienna, VA)
- …Oracle, Salesforce and/or JIRA required. * Demonstrated track record of customer service and problem resolution experience/skills. * Outstanding organizational ... month works with the sales team to clean-up all resolution (negative status) contracts to eliminate carryover of commission...Billing on fee collections. * Acts as interim sales specialist staff member, as needed and as time permits,… more
- M. C. Dean (Chantilly, VA)
- …engineering, and cybersecurity industries. We are seeking a **Program Support Specialist 1** to join our **Security and Electronic Systems (SES)** business ... and commercial customers across high-growth markets. Responsibilities The Program Support Specialist 1 is responsible for providing day-to-day project support for… more
- Koniag Government Services (Chantilly, VA)
- …Solutions, LLC a Koniag Government Services company, is seeking a Quality Assurance Specialist to support KTIS and our government customer . This is a ... testing for system updates and enhancements Document and track defects through resolution + Conduct accessibility testing to ensure Section 508 compliance Test… more
- M. C. Dean (Vienna, VA)
- …and changing the world for the better. We are seeking a **Program Support Specialist 1** to join our **Security and Electronic Systems (SES)** business Unit. As part ... and commercial customers across high-growth markets. Responsibilities The Program Support Specialist 1 is responsible for providing day-to-day project support for… more
- PenFed Credit Union (Mclean, VA)
- **Job Overview** PenFed is hiring a (Hybrid) Senior Shared Specialist at our Tysons, Virginia location. The primary purpose of this job is to lead the activities ... With a focus on operational excellence and process improvement, the Senior Specialist will perform and oversee day-to-day Accounts Payable transactions and duties… more
- SAIC (Springfield, VA)
- …SAIC is seeking an experienced Personnel Security Officer to support our customer 's Office of Security. This position will be responsible for Continuous ... create reportables, create cases, and forward to personnel security specialist -Investigators, all reportable information from employees and contractors meeting… more
- L3Harris (Ashburn, VA)
- …land, sea and cyber domains in the interest of national security. Job Title: Specialist , Field Flight Test Engineering Job Code: 30789 Job Location: Ashburn, VA Job ... and problem-solving skills. The role includes system preparation, troubleshooting, maintenance, customer support, and training. The position requires up to 50%… more