- CBRE Government and Defense Services (Mclean, VA)
- …This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application issues, and delivering basic ... user guides, quick reference materials, and video tutorials. **Experience:** + 2+ years help desk operations (Required) + 1+ years of hands-on experience with… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . Must remain on the client site during Luke… more
- M. C. Dean (Vienna, VA)
- …for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- Allied Universal (Mclean, VA)
- …impacts the communities and customers we serve. As a **Security Officer - Retail Front Desk Specialist ** in **Mc Lean, VA** , you will serve and safeguard ... clients in a range of industries such as Retail/Malls, and more. As a Front Desk professional with Allied Universal at a prestigious retail location, you will be the… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... and maintain DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including documentation… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a **Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... cross-functional process improvement initiatives + Experience with APIs and integrating service desk platforms with HR, IT, and business systems + Background… more
- TekSynap (Springfield, VA)
- …tasks and must be able to perform the following additional duties: + Analyzing system requirements and ensuring that systems will be securely integrated with ... current applications. + Installing, configuring, and testing IT systems including servers, hardware and software upgrades, and other...communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system . + Potentially, surge to assist with manual ... a rewarding career. At GDIT, people are our differentiator. As a Technical Support Specialist , you will help ensure the mission is never interrupted. Our work… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- Sallie Mae (Sterling, VA)
- …on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after ... school. To help them Start smart. Learn big. Students need guidance...the future of education. **What You'll Contribute** The Principal Specialist , Corporate Security will be responsible for supporting the… more
- Serco (Herndon, VA)
- …entry and maintenance, to include processing various transactions across our applicant tracking system , background & drug screening systems , and our HRIS ... is seeking a highly motivated and results-driven Human Resources Specialist (Entry Level) to join our HR Shared Services...HR policies, procedures, and processes via an online ticketing system and taking telephone calls. + This role will… more
- US Marine Corps (Quantico, VA)
- …functioning smoothly and effectively. Responsibilities Leads the Customer Service Desk or central checkout operations in collaboration with the Experience ... Manager. Completes all sales and return transactions using the Point of Sale system . Assists the Experience Manager, Sales Manager, Store Manager or Marine Mart… more
- GovCIO (Fairfax, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side support, ... and materials requirements, including workstations, communication equipment, servers, storage systems , software, and peripheral devices. + Track mainstream technology… more
- Global Resource Solutions (Fairfax, VA)
- …+ Perform account creations, changes, & deletions + Provide Help Desk & troubleshooting + Perform Hardware/Software System Configuration, upgrades and ... (s) assigned + Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required + Analyze and troubleshoot… more
- Leidos (Lorton, VA)
- …resolving infrastructure-related issues. + Work with all stakeholders including the Enterprise Help Desk (EHD), Business Analysts, Project Managers, and other ... a standard methodology and toolset with ServiceNow. Supports the creation of systems engineering documents and diagrams to support process development. + Receives a… more
- DarkStar Intelligence LLC (Quantico, VA)
- …issues within established regulatory guidance. + Follow government-established procedures for submitting Help Desk tickets and tracking issues to resolution. + ... is actively seeking an Information Technology / Audio Visual (IT/AV) Support Specialist to provide technical and operational support within a fast-paced government… more
- Deloitte (Mclean, VA)
- …ranging from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full-service use case development and dashboards As a ... Cyber Security software platforms + Certifications such as: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS)… more
- Deloitte (Mclean, VA)
- …ranging from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full-service use case development and dashboards As a ... Cyber Security software platforms + Certifications such as: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS)… more
