- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...surveillance system data to identify and mitigate threats. + Lead routine and unannounced inspections of the facility to… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... resolution is key. **This position will operate on the Monday-Friday 8am-430pm shift . The initial training/onboarding period will be conducted on the Monday-Friday… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Local * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our… more
- TekSynap (Ashburn, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve...Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. + Amount of Travel: Less… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team supporting a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and...Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. + Amount of Travel: Less… more
- Sunrise Senior Living (Fairfax, VA)
- …Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief ... but are not limited to the essential functions listed as follows: **Customer Service ** + Oversee the community entry area for visitors, guests, and residents, extend… more
- Parsons Corporation (Centreville, VA)
- …+ **Operational Excellence:** Experience implementing standardized SLAs and KPIs across service desk and support functions, with consistent monthly reporting ... Ability to diagnose and resolve complex issues. In addition, Strong background in Service Desk processes and integration with asset management toolsets. +… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. +… more
- BAE Systems (Springfield, VA)
- …interfaces. The Support Engineer, under the direction of the O&S Site Lead , is responsible for working with on-site database and system administration support ... Schedule to ensure system issues are identified and resolved, minimizing operational impacts - shift work is required. Panama Schedule night shift example, day … more
- TekSynap (Ashburn, VA)
- …efforts. Responsible for the management of network performance and end-to-end service quality for the Network infrastructure. Responsible for the review and ... network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network Key Performance Indicators, and… more
- Johnson, Mirmiran, and Thompson Inc. (Vienna, VA)
- …and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and ... graphic eye, and proactive approaches to planning. You must be able to shift priorities frequently while maintaining attention to detail and achieving high quality… more
