- Acclaim Technical Services (Mclean, VA)
- …+ Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support of off-the-shelf ... procedures + Collaborating with network services, software systems engineering and/or application development to restore service and/or identify problems + Using… more
- ServiceNow, Inc. (Vienna, VA)
- …Excellent communication and stakeholder management skills + ServiceNow Certified System Administrator (CSA) required + ServiceNow Certified Application Developer ... integrating complex workflows and systems using IntegrationHub, REST/SOAP APIs, and MID Servers + Deep understanding of scripting in ServiceNow (JavaScript, Glide… more