- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Customer Service Advisor ( Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service ... Hours determined by schedule, with additional hours as needed. Call Center is open Monday - Friday, 8:00 am...position is for current WSSC Water employee's only. TheSr. Customer Service Advisor ( CSA )… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …Reminders: + This posting is an ongoing pool for those interested in the Customer Service Advisor position in Laurel, Maryland. The department will ... Position Information Functional TitleCustomer Service Advisor - Call ...(or equivalent) + 2+ years of customer service experience + 1+ year of inbound call… more
- PNC (Mclean, VA)
- …and have an opportunity to contribute to the company's success. As a Wealth Advisor within PNC Investments, you will may be located in Washington DC, McLean, ... of business. Owns the client experience, efficiently handling sales and service , identifying sales and/or executing opportunities and making referrals to internal… more
- PNC (Washington, DC)
- …discretion. **Job Description** + In an individual contributor role and advisor on AML and Sanctions Program subject matter specialties, communicates effective ... reviews. + Reviews AML and Sanctions compliance reports and related customer risk profiles. Identifies issues, escalates through proper governance channels as… more
- Georgetown Univerisity (Washington, DC)
- …user experience. The Procurement Team is looking for a Procurement Legal Advisor (PLA) with proven experience in construction, strong legal skills, outstanding work ... Project Managers, and other PLAs or Procurement team members to deliver outstanding service and protect the University from risk. The PLA's core responsibilities or… more
- Serco (Mclean, VA)
- ….If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due ... is seeking a Staff Military Trainer - Senior Training Advisor to support the Army National Guard (ARNG) Mission...This position is contingent upon contract award, budget, and customer approval. **In this role, you will:** + Advise… more
- PNC (Frederick, MD)
- …Identifies client requirements and recommends appropriate services. + Responds to customer inquiries on internal products, services and credit card processing ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- Amazon (Arlington, VA)
- …Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer (s) in your weekly call . * Educating a new contact at ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success… more
- Cisco (Washington, DC)
- …drive innovation, and enhance their network to meet business objectives. We are the customer 's trusted advisor and expert, helping the customer understand ... 1437531 Customer Delivery Technical Leader - Collaboration Apply (https://jobs.cisco.com/jobs/Login?projectId=1437531)...Cisco Unified Communications Space. + 10 years' experience in Call routing both on prem solutions and cloud calling.… more
- Encore (Lanham Seabrook, MD)
- …with a confident telephone manner, as well as a focused listener * Exceptional customer service standards * Must be a self-starter and self-motivated, but with ... **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing...with the relationship, as needed. As the consultant and advisor , support future sales, resigns and net new business… more
- Noblis (Chantilly, VA)
- …User Engagement Representative to support a large Systems Engineering Technical Advisor (SETA) program initiative within the Mission Integration Directorate (MID) ... Kingdom.** The MID is responsible for teaming with the customer 's and mission partners to provide solutions to satisfy...Stongcommunications skills and ability to serve as a trusted advisor + Be able to travel Mid-Level + Bachelor's… more
- General Dynamics Information Technology (Fairfax, VA)
- …**Skills:** Call Center, Call Center Quality Assurance,Contact Center Services, Customer Service Programs, Service Quality Assurance **Experience:** 8 + ... joining our team to improve the quality of customer service . HOW A QUALITY ANALYST ADVISOR WILL MAKE AN IMPACT * Develops and applies quality standards in… more
- Antech Diagnostics (Washington, DC)
- …education, training, support, and service , including consultation at staff in- service and veterinarian seminars. + Identifies customer needs, translates them ... Mars Science and Diagnostic ("SDx") offerings. The DSM will serve as an advisor , leader, and technical expert to support peer mentorships and will support… more
- Parsons Corporation (Centreville, VA)
- …capture activities, including building industry teams, assessing win probability, and executing customer call plans to shape acquisitions. + Extensive success, ... area preferred. The successful candidate will develop and nurture key customer and industry contacts; identify and qualify opportunities; lead capture management… more
- PNC (Columbia, MD)
- …businesses with annual sales from $1 million to $5 million. As a trusted advisor within a fast-paced, dynamic environment you will leverage your business acumen to ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- PNC (Washington, DC)
- …results * Demonstrated ability to work flexibly and handle ambiguity * Exceptional customer focus and unwavering integrity * An analytic and strategic approach with ... initiatives. + Identifies issues and opportunities, serves as trusted advisor to organization on all aspects of communication, and...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- American Express Global Business Travel (Washington, DC)
- …and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward ... valued. Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some...and/or back office systems + Act as a trusted advisor by using travel expertise to proactively provide advice… more
- Fresenius Medical Center (Hyattsville, MD)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... competencies and skills for the position, including excellent communication, customer service , continuous quality improvement, relationship development, results… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- An Incident Response Lead provides exceptional, personalized customer service , ensuring that clients receive an elevated, premium support experience. This role ... + Strong customer focus + Exceptional problem-solving, analytical, and customer service skills **Compensation Ranges** Compensation ranges for ASM Research… more
- SAIC (Bethesda, MD)
- …extensive knowledge of the subject matter for effective implementation + Assisting the customer with technical oversight of the Service Provider(s) for the ... IT SME, you will serve as a trusted technical advisor and will advise the Government Program Manager (PM)...PM on a range of topics + Ability to call balls and strikes in meetings with other technical… more