- Capital Consulting LLC (Washington, DC)
- Tharseo IT is a veteran led, minority owned, Oracle partner...Technician Specialist - Mid Level, you will be providing help desk support and GIS analysis ... Responsibilities: Provides excellent verbal communication and technical assistance and support to the GIS Unit Serves as a primary...Serves as a primary resource for the GIS Unit help desk and will actively be engaged… more
- LeadStack (Washington, DC)
- … using multiple technology platforms such as Zoom and MS Teams. As part of the IT Support Team, this position will assist with and lead audio-visual support ... related technical services including but not limited to meeting support , and AV project planning. This role requires an...perform audio visual teleconferencing (AV/VTC) tasks such as completing Help Desk tickets and responding to telephone… more
- OneGlobe LLC (Washington, DC)
- … Support . Define what success looks like for Platform and Tier 3 Production Support activities. Help shape the Platform and Tier 3 Production Support ... business success for Teams providing platform and production user support services for a cloud-hosted, microservices-based application Communicate across both… more
- ValidaTek, Inc. (Arlington, VA)
- …analogue circuit design and implementation, analysis testing and troubleshooting circuits, experience with help desk support and operations. 5+ years of ... design, implementation, and maintenance of complex circuit layouts that support a large DoD IT infrastructure program...circuit layouts that support a large DoD IT infrastructure program providing a common view for all… more
- Swingtech Consulting, Inc. (Washington, DC)
- …CBP Background Investigation (BI). Minimum 5 years' experience managing IT service desk or help desk operations in a federal environment. Bachelor's ... About Swingtech Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and… more
- DC Prep (Washington, DC)
- …for ourselves to achieve results-our students deserve our best! We recognize that how we support our students to be successful is just as important as the results we ... we facilitate our students' academic, social, and emotional development? How can we support our team members' professional growth and personal ability to do this… more
- ABC Imaging (Annandale, VA)
- …London, Dubai and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an ... integral member of our team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating… more
- Diversified (Washington, DC)
- …and is passionate about the competitive gaming ecosystem. Key Responsibilities 1. IT Help Desk & End-User Support (Primary when no events) + Serve ... be considered. Experience: + 2+ years of experience in an IT help desk , desktop support , or systems support role. + 1+ years of experience supporting… more
- TAD PGS, Inc. (Laurel, MD)
- …clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information technology ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...+ Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- TekSynap (Chantilly, VA)
- …actionable service catalog and support for other IT service management functions . The Help Desk Support Tech will : + P rovide t echnical advice and ... Responsibilities & Qualifications RESPONSIBILITIES The Help Desk Support Technician...support as part of a 24/7, 365-day Service Desk (SD) to support IT … more
- General Dynamics Information Technology (Arlington, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk Support , IT Help Desk ... Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...differentiator. Our work depends on an ** Help Desk Specialist** joining our JSF F-35 support … more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma or equivalent * ... - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- TekSynap (Silver Spring, MD)
- …team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 ... Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk support including hardware and software diagnostics and resolution, as well… more
- General Dynamics Information Technology (Mclean, VA)
- …base articles. **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with at least 1 year in a leadership or ... IT Operations Manager to oversee our frontline IT support team. This role combines technical...for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will… more
- IT Concepts (Washington, DC)
- …may be substituted for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. + Candidates must be able to ... Monitoring contract. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special… more
- Brennan Center for Justice (Washington, DC)
- …opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an exciting ... in-person at our Washington DC office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document all calls and… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- Tesla Laboratories. Inc. (Washington, DC)
- …designated equipment + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time ... Works as part of an IT Service Desk team responsible for Tier 1-3 support ....with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- ManTech (Washington, DC)
- **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager, this individual will lead... operations. Direct and supervise staff providing call center support , service desk support , and… more
- Chenega Corporation (Arlington, VA)
- …tracking, and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. ... and troubleshoot recurring technical issues. + Collaborate with other IT teams to resolve escalated issues and implement long-term...best practices. + Experience with Jira help desk ticketing systems and remote support tools.… more
