- TEKsystems (Columbia, MD)
- Description Our customer is in need of a Helpdesk Technician to join the IT Operations team which consists of the Supervisor and two other technicians. On any ... email or put a ticket in for resolution. The support can be in person or remote. Common remote...required to document properly and update knowledge articles in Track- IT the ticketing system our customer uses. Pay and… more
- Nightwing (Sterling, VA)
- …Administrator or in a similar cloud-based role - 2+ years of directly relevant experience in IT Helpdesk support . - 2+ years MacOS and iOS experience. - Must ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Qualifications/Experience: + Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT environment + Minimum of 5 ... issues, questions, and requests. + Demonstrate excellence in planning, directing, and managing IT operations helpdesk in an organization similar in size to DoD.… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- …The world can't wait. You Have: + 1+ years of experience providing customer and user support to an IT operations environment + Experience as a Tier 1 helpdesk ... Helpdesk Technician The Opportunity: Your combination of people...operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific… more
- HarmonyTech (Washington, DC)
- HarmonyTech Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team. As a Helpdesk Specialist, you will be ... responsible for providing expert technical assistance and support for our enterprise systems, cloud platforms, ...Specialist or in a similar role. + Experience supporting IT operations helpdesk in complex environments. +… more
- TekSynap (Arlington, VA)
- …equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment + 5+ years providing ... of the Technical Control Facility Service Desk. + Provide Tier-II Work Center support to receive and log trouble calls, track, resolve, and close trouble tickets… more
- Koniag Government Services (Washington, DC)
- Helpdesk Manager Washington, DC, USA Req #646 Wednesday, July 2, 2025 **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Helpdesk ... Manager with a Top-Secret clearance with the ability to obtain a SCI to support **KMS** and our government customer in Washington, DC. _This position is for a… more
- ManTech (Chantilly, VA)
- …of additional professional experience in lieu of degree + 2+ years of experience in a helpdesk , customer service, or IT support role + Basic understanding of ... Access Cards (CAC), tokens, and PIN resets + Deliver front-line support to users through helpdesk channels, ensuring a positive customer experience + Monitor and… more
- KBR (Chantilly, VA)
- …support to staff and subcontractors as required. + Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance. + Accounts may ... Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with KBR! Program Summary The MISS program is a comprehensive initiative aimed… more
- Three Saints Bay (Arlington, VA)
- **CON- IT Systems Support Specialist (4982)** Location **Arlington, VA** Job Code **4982** \# of Openings **1** Apply Now ... Contractor industry leader is seeking an Enterprise Contract Writing Module/CON- IT Software Administrator to support our customer. **Responsibilities:**… more
- Quality Technology Services, LLC (Ashburn, VA)
- The **Enterprise IT ** ** Support ** **Engineer** **I** will be responsible for providing assistance where needed for common desktop support issues while ... include support for telecommuters) and limited server support + Provide helpdesk service to end-users, troubleshooting issues related to personal computers,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology ( IT ),Remote Access,Remote Support ,Troubleshooting **Certifications:** COMP TIA ... Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED… more
- US Courts (Washington, DC)
- …Specialist) position is in the Information Technology Office (ITO) and reports to the IT Support Manager. ITO provides technology-based tools and services to ... users on new features, best practices, and productivity tips. Provide ongoing user support via helpdesk and internal communication channels. Act as the primary… more
- Guidehouse (Washington, DC)
- …service areas + Develop and maintain the strategic road map for classified IT , ensuring that information technology capabilities continually support the overall ... supporting a federal clients classified network. This includes leading a 24/7 support team working across various facilities and overseeing all aspects of their… more
- CACI International (Chantilly, VA)
- …recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - Security ... None * * * **Description:** The Service Desk Technician will provide frontline support and act as the primary point of contact for large Government organization… more
- Link Solutions Inc (Frederick, MD)
- …on PC systems, related hardware and software, and standard applications. + Provide helpdesk information and support , determine the cause of the problem, and ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Ryder System (Washington, DC)
- …services, and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure critical IT ... identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with their professional… more
- Leidos (Chantilly, VA)
- …configuring, and maintaining servers, desktops, and network devices. + Provide helpdesk support , troubleshooting user issues with operating systems, ... program that oversees development, integration, delivery, and operations and maintenance of IT managed security services, which encompasses support to monitor… more
- BCMC (Arlington, VA)
- …to intermediate technical challenges and user issues - Monitor and respond to users on IT helpdesk channels and phone lines - Assist in the management of user ... BCMC is supporting a US Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Competitive Range partners with the government to plan and deploy complex, IT -enabled, and mission-essential capabilities. We aim to help you develop and expand ... meetings and briefings, providing guidance, feedback, and written summaries. Support senior and executive-level management briefings with high-level and technical… more