- VetsEZ (Washington, DC)
- VetsEZ is seeking a Contact Center Quality Analyst to support a Department of Veterans Affairs (VA) contact center project. This role will evaluate customer ... interactions, ensure adherence to quality standards, and provide actionable feedback to improve service delivery and customer satisfaction. Important: This role… more
- Kelly Services (Frederick, MD)
- **Title:** Quality Analyst **Location:** Frederick, MD, 100% onsite **Pay:** $34.08 per hour **Schedule:** 2-2-3 schedule 12hours/per shift 6:00 pm to 6:30 am ... based on performance and business needs **Job Description:** Performs selected quality assurance activities, dependent upon assigned area, including the following: *… more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... **The Opportunity** : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the quality and efficiency of our… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Quality Assurance Analyst to join our team at Adelphi, MD + Must be ... an active DoD Security Clearance. + Non-remote (relocation incentive available) The Quality Assurance Analyst is responsible for ensuring the highest standards… more
- CACI International (Sterling, VA)
- Configuration Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... * * * **The Opportunity** : We are seeking a detail-oriented Configuration Management Quality Assurance Analyst to join our team. The successful candidate will… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... **The Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT… more
- Peraton (Chantilly, VA)
- Responsibilities The Configuration Management Request for Change Quality Assurance Analyst performs technical planning, system integration, verification and ... The primary responsibility will be to serve as a Request for Change Quality Assurance analyst . The candidate will be a member of the Program's RFC QA Team,… more
- Prime Therapeutics (Washington, DC)
- …and drives every decision we make. **Job Posting Title** Sr. Applied Stars and Quality Analytics Analyst - Remote **Job Description** The Senior Health Data ... Analyst provides information, analyses, and consultation to internal and...new ideas and work collaboratively to provide the highest quality of care and service to our members. If… more
- CACI International (Sterling, VA)
- Network Availability Quality Assurance Analyst Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a highly skilled and experienced Network Availability Quality Lead to ensure the reliability, performance, and availability of our network… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- Management Analyst III - Quality Improvement Manager Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4990238) Apply Management ... Analyst III - Quality Improvement Manager Salary $77,640.16 - $129,399.50 Annually Location...& Risk Management Division. Reporting to the Director of Quality Improvement, will lead efforts to enhance clinical compliance,… more
- Georgetown Univerisity (Washington, DC)
- …the Records team in various meetings with these stakeholders. Works with the Data Quality Analyst to monitor and correct errors in engagement data. Assists other ... year allows GU to strategically target communications for constituents. The Engagement Data Analyst plays an essential role within the Office of Advancement (OA) in… more
- Deloitte (Arlington, VA)
- …/ personal health information + Consistently meet individual productivity and quality goals The Team Deloitte's Government and Public Services (GPS) practice ... - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption,… more
- Kelly Services (Gaithersburg, MD)
- ** Quality Analyst ** **Location:** Rockville, MD **Pay rate:** $20.00-22.00 per hour / BOE **Hours:** 8am-5pm **Duration:** Six months **Key Responsibilities** - ... Assist in the planning, execution, and management of onboarding activities for 1Lab, ensuring seamless integration within QC processes. - Act as a liaison between laboratory staff, IT, and project leadership to gather requirements, address concerns, and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- Koniag Government Services (Chantilly, VA)
- …Not Required:** + Experience with DoD rules, regulations, and policies. + Business Analyst or Quality Assurance certifications (eg, CBAP, CCBA, ISTQB). + ... Business Systems Analyst /Tester (REMOTE) Virtual Req #559 Wednesday, June 11,...clear communication for technical and client resolution. + Provide quality assurance by adhering to the industry best practices… more
- Highmark Health (Washington, DC)
- …job works collaboratively riskacross Highmark Health clinical areas to support clinical quality auditing, The Senior Risk Compliance Analyst is responsible for ... in decision-making, identifying non-compliance issues, and developing and implementing quality control procedures. The Analyst also administers inter-rater… more
- Carrington (Washington, DC)
- **Come join our amazing team and work remote from home!** **What you'll do:** Responsible for the timely and accurate response to audit and compliance requests for ... the enterprise while also ensuring that the IT department itself is in compliance with all internal and external policies and procedures. Perform all duties in accordance with the company's policies and procedures, investor guidelines, all US state and federal… more
- Serco (Arlington, VA)
- …dedicated team that works closely with the customer and other Serco teams to deliver quality systems. This Program Analyst will be on a dynamic team, providing ... protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/70055/navy-program- analyst --satellite-communications/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- General Dynamics Information Technology (Fairfax, VA)
- …you will help ensure today is safe and tomorrow is smarter. Our work depends on Quality Analyst Advisor joining our team to improve the quality of customer ... to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** Quality Assurance **Skills:** Call Center,Call Center Quality ...service. HOW A QUALITY ANALYST ADVISOR WILL MAKE AN IMPACT * Develops and… more