- Arena Technical Resources, LLC (Washington, DC)
- IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: ... Washington, DC Position Overview: We have an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service … more
- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180, USA Req #568 Tuesday, June 17, 2025 **Kadiak,** a Koniag Government Services company, is seeking an experienced Service ... start. The ideal candidate will have demonstrated leadership experience in service desk operations and a strong track record of delivering exceptional customer… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... the FDIC Service Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team in a… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the primary point of… more
- NuAxis Innovations (Washington, DC)
- ** Service Desk Manager** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... so join our team NOW! We are currently seeking a talented and motivated ** Service Desk Manager** for a Full-Time position. **Summary:** The Service Desk … more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- Koniag Government Services (Vienna, VA)
- Service Desk Analyst Vienna, VA 22180, USA Req #533 Tuesday, June 10, 2025 **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** ... Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our government customer in Vienna, Virginia. The shift is Monday to… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - ... complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service desk and… more
- CAI (Washington, DC)
- …Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Spanish/English) Service Desk Analyst, you will be responsible for receiving requests ... requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical… more
- CAI (Washington, DC)
- …R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical… more
- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the ... SLA and KPI objectives are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** + Primary service desk … more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service … more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will be responsible for ensuring efficient… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point for… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
- BAE Systems (Washington, DC)
- …ready platform. Will provide appropriate technical support with timely and cost-effective service desk portal support, accurate inventory of radio assets and ... management process to account for all equipment under the distribution of the service desk . As part of inventory management implementation, stand up the use of… more
- NTT America, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, MD. + ... an active DoD Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will serve as the face of our… more