- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- NuAxis Innovations (Washington, DC)
- ** Service Desk Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... so join our team NOW! We are currently seeking a talented and motivated ** Service Desk Manager ** for a Full-Time position. **Summary:** The Service … more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... an active DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will be responsible for ensuring efficient… more
- Arena Technical Resources, LLC (Washington, DC)
- …are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day operations of ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: Washington, DC Position… more
- Red River (Chantilly, VA)
- …target SLA and KPI objectives are achieved. This role will report to the Technical Service Desk Manager . **Primary Position Tasks:** + Primary service ... **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the… more
- Koniag Government Services (Vienna, VA)
- …and Visio) + Experience with ticketing systems such as JIRA, Confluence or Service Manager and other service desk tools + Ability to support a 24/7/365 ... Service Desk Lead Vienna, VA 22180,... Service Desk Lead Vienna, VA 22180, USA Req #568...a Koniag Government Services company, is seeking an experienced Service Desk Lead to support our federal… more
- TekSynap (Washington, DC)
- …Program Manager Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation ... background check. If you are contacted for an opportunity the employment manager will provide the job description and requirements. **Overview** We are seeking… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...(SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more
- Marriott (Arlington, VA)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a ... of entry (POEs) into the United States. The Help Desk Manager will provide oversight to the...internal and external customers. + Train, coach and mentor Service Desk Specialists (Level II) including career… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- NTT America, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- GovCIO (Washington, DC)
- …IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with ... user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years'...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Technician to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... software **Qualifications** + Bachelor's with 2-5 years of IT Service Desk support experience (or commensurate experience)...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will...customer expectations and guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels.… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in...in support of the US Army PEO Soldier Project Manager Soldier Medical Devices (PM SMD) at Ft. Detrick,… more