- Insight Global (Mclean, VA)
- …nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride ... urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite.... Solid communicator with strong interpersonal skills. . A team leader and team -builder . Has a… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. ... and self-motivated individual to perform the duties of a Help Desk Lead to support...(advanced hardware and software break/fix)), and Asset Management. + Lead a team of technicians providing broad-based… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service, Help Desk Support,Technical Support **Certifications:** Security+ CE - ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our… more
- CACI International (Sterling, VA)
- …for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple applications and software ... Service Desk Shift Lead Job Category: Information...+ Experience working with a large 365x24x7 on-call service desk team supporting multiple software applications +… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of ... strong background in IT support and leadership, we invite you to join our team . Responsibilities: * Manage the day-to-day operations of the service desk ,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Leads. * Participate in communications with AM desk , Tier 2 Leads, Accounts Team , Telephony, SNOW, etc. * Lead collaborations with other teams on the ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- Marriott (Washington, DC)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team . Required Qualifications: * Experience: Minimum of 3 to 5 ... and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause and… more
- GovCIO (Washington, DC)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... ITIL best practices for Incident Management, ensuring Incident Management Team follows proper escalation protocols and has the necessary...a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- Leidos (Arlington, VA)
- **Description** Leidos is seeking an experienced **Field Operations Team Lead ** to join our Digital Modernization Groupproviding world-class customer service and ... and engineering across a dynamic and fast-paced mission-critical environment. The Field Operations Team Lead will be a people leader and willover seethe… more
- The Gathering Spot (Washington, DC)
- …experience. The Community Experience Lead will also oversee the Concierge team and front desk operations, ensuring the club environment consistently reflects ... to the club, introduce them to community touchpoints, and help integrate them into the culture. Collaborate with programming...Leadership & Concierge Oversight Lead the Concierge team in delivering exceptional front desk hospitality,… more
- TekSynap (Ashburn, VA)
- …testing and analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and ... (FW) SME with Six (6 plus) years **Overview** We are seeking a Network Operations Lead to join our team supporting a National law enforcement agency NOC. This… more
- General Dynamics Information Technology (Rockville, MD)
- …supporting an enterprise ecosystem + 3+ years managing technical staff as a manager/ team lead + Expertise in (or equivalent experience): + Vulnerability ... people are our differentiator. As the **Infrastructure Engineering Task Lead ** , you will help ensure today...infrastructure engineering support-related needs. This role will manage a team that supports the infrastructure operations tasks of a… more
- NVR (Reston, VA)
- …and cost efficiency. . Investigate and resolve complex system issues escalated from the Help Desk or identified during design and development phases. . Stay up ... Lead Azure System Engineer Job Category Information Technology...NVR Technology, you become part of a collaborative, forward-thinking team that values creativity, fosters continuous learning, and is… more
- Leidos (Washington, DC)
- …OS, version 10+ and Windows Server. + Experience with ServiceNow or similar Service/ Help Desk ticket management software. + Basic network troubleshooting skills. ... skills. + Ability to effectively communicate with all organizational levels. ** Team Management** + Ability to lead and support team operations + Ability to… more