- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Chenega Corporation (Washington, DC)
- …migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise ... Systems Administrator ( Tier 2 Support -...Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC...a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical … more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role ... cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers, VDIs, and other peripherals. +… more
- CACI International (Columbia, MD)
- …- Provide Tier 1 (Basic help desk resolution) and Tier 2 (in-depth technical support ) problem identification, diagnosis, and resolution of problems. ... Security Implementation and Sustainment (NSIS) Services, and will provide support for implementation, troubleshooting and maintenance of Network Security Boundaries.… more
- TAD PGS, Inc. (Laurel, MD)
- …IT related work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able to obtain Secret level security clearance. ... We are seeking an IT Field Services Technician to help us support the information technology needs of the nation's leading university-affiliated research center.… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 2 Help Desk Engineer to support a...software products + Provide desktop, laptop, and tablet computer technical support to agency users + Implement,… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …a related field preferred. + 7+ years of experience in network operations or technical support **Security Requirements** + Active Secret level clearance + Able ... Senior Federal Network Support Engineer to provide expert-level technical ...Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations… more
- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- IT Concepts (Washington, DC)
- …can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support the ... Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related issues.… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) ... Partners + Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation + Participate...+ 4+ years of experience in network operations or technical support **Security Requirements** + Active Secret… more
- Koniag Government Services (Washington, DC)
- …holidays, three weeks paid time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and resolve complex network issues ... Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS**...escalated from the Tier 1 team. The Tier … more
- TekSynap (Arlington, VA)
- …day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, resolve, ... with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have… more
- Leidos (Chantilly, VA)
- …the Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN ... Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2 . + Knowledge of… more
- CACI International (Washington, DC)
- …a part of our great team and make a difference. **Responsibilities:** As a Tier 2 UC Admin, you will bring: + Technical knowledge of VoIP / PBX telephony ... Tier 2 Unified Communications Administrator Job...technical guidance to lower skill level employees and support engineering with projects. + Comprehensive knowledge of network… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …that focuses on on-going knowledge transfer and professional development + Mentor and upskill Tier 2 agents so there is expanded knowledge and skill sets, ... Title: Application Support Engineer ( Tier 3) Reporting to:...operations Requirements: + Current or previous experience in a technical Support or Engineering role at Get… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2 /3** **Mission IT** ** Support Analyst** will resolve mission-impacting IT incidents ... additional experience may be substituted + 2 + years of Tier 2 /3 support in a DoD/IC environment. + Experience with Windows/Linux troubleshooting and… more
- IT Veterans (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, designing advanced solutions, and ensuring optimal performance… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network. +… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …for partner capacity onboarding per business needs + Escalate complex issues to Tier 1.5/ 2 support following established protocols **Minimum Qualifications** ... relevant experience. + 2 + years of experience in network operations or technical support **Security Requirements** + Active Secret level clearance + Able to… more