- The Computer Merchant, LTD. (Reston, VA)
- …Secret clearance * Ability to maintain a Secret clearance * Past experience providing IT ( Tier II ) support in a Windows office environment * Excellent ... JOB TITLE: DESKTOP TECHNICIAN JOB LOCATION: MERRIFIELD, VA WAGE RANGE*:...Use of an ITSM ticketing system JOB DESCRIPTION Deskside Support Technician to support the Enterprise Standard… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with ... maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations… more
- Leidos (Washington, DC)
- …Leidos will be a wise investment in your career and in yourself. **Primary Responsibilities** + Tier II support liaison to end user for computer hardware / ... Leidos are seeking a highly organized and detail-oriented Senior Tier II technician for an onsite position...O&M program in Washington, DC. The candidate will provide desktop and network support for 3000+ staff… more
- CACI International (Washington, DC)
- Computer Specialist Senior Tier II Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... the United States Capitol Police (USCP) as a Senior Tier II Computer Specialist and play a...technology infrastructure. This position offers a unique chance to support the important work of the USCP while advancing… more
- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... executive staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and… more
- Koniag Government Services (Washington, DC)
- …potential long-term solutions + Accurately triage and escalate complex IT issues to appropriate Tier II , Tier III, and management levels + Required to ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...and Exchange/Outlook + Ability to troubleshoot basic computer issues ( desktop , laptop, tablet) and triage service requests + Strong… more
- ManTech (Herndon, VA)
- …network infrastructure, including domestic data centers and overseas posts. + Manage the " Tier II " and " Tier III" support for Oracle (11g or higher) and ... seamless service delivery. + Oversee the Service Desk and Desktop Support functions, ensuring efficient processing of...or similar 24x7 monitoring function. + Demonstrated experience managing " Tier II " support for diverse… more
- SAIC (Washington, DC)
- …customer support at Tiers I and II as well as technical support teams throughout Tier III. + Strong ability to manage, communicate and schedule ... in the field to include management of local desktop staff and other infrastructure support staff....of local desktop staff and other infrastructure support staff. The ideal candidate has excellent leadership, organizational,… more
- General Dynamics Information Technology (Sterling, VA)
- …Desktops) + Operating and executing scripting skills in PowerShell or Python + Providing Tier 3 and above support as needed (troubleshooting, problem resolution ... **Job Family:** IT Infrastructure and Operations **Skills:** Systems Engineering,Virtual Desktop ,VMware VDI **Experience:** 10 + years of related experience **US… more
- ManTech (Mclean, VA)
- …administration. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Deliver basic user training for ... **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support...custom tools depending on the office. + Perform remote desktop triage and system repair using remote tools. +… more
- ICF (Reston, VA)
- …agreed upon. **Basic Qualifications:** + Bachelor's degree + 7+ years of IT operations experience, including Tier II / Tier III support in a call center or ... the queue by email and portal. + Provides remote desktop support + Installs, configures, and upgrades...configures, and upgrades computer hardware and software. + Provider Tier III technical support for NICE CXone,… more
- Chenega Corporation (Oakton, VA)
- …10% of time. Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support . + 4+ years' experience with Installing, ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- BAE Systems (Washington, DC)
- …components. + Provide Tier II and Tier III support for complex Citrix, NetScaler, and virtual desktop issues, including performance analysis and ... Description** BAE Systems is seeking an experienced full-time on-site System Administrator to support our work as a prime contractor on a high-profile US Navy weapon… more
- Leidos (Bethesda, MD)
- …to perform remote administration of servers located in offsite data centers. + Provide Tier 3 operations support and be able to rapidly distinguish isolated user ... customers to handle service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop software applications such… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . They will ... support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize...support to users, including e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS application Requirements… more
- Koniag Government Services (Washington, DC)
- …Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for our government ... technical support while managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email, and… more
- BAE Systems (Washington, DC)
- …support of classified servers, terminals, printers, and networking infrastructure + Provide tier I/ II support for a classified digital engineering ... **Job Description** BAE Systems is seeking an on-siteSystem Administratorto support our work as a prime contractor on a...+ Workingfull-time on-siteat Washington Navy Yard + An IAT II certificate as specified in the DoD 8570 +… more
- Mb Solutions, Inc. (Washington, DC)
- …all of the client/server/storage/network devices, mobile devices, etc. + Shall provide Tier I (Help Desk) and II (advanced troubleshooting) problem ... of experience in related field Experience: + Shall perform systems administration of desktop and server systems connected to local and wide area networks. Desktop… more
- SAIC (Beltsville, MD)
- …**Required Education & Experience:** + High school and 8 years IT network engineering support experience ( Tier II , Tier III, network infrastructure ... mission by providing enterprise architecture design, engineering operations and maintenance support services for desktop computers, servers, networks, firewalls,… more
- ManTech (Laurel, MD)
- …releases and models + Must be able to create accounts, reset passwords, and provide desktop support to customers via phone, tickets, or in-person + Must be ... requirements and high-level system architectures to develop system requirements + Provide Tier 1(Help Desk) and Tier 2/3 (Escalation) problem identification,… more
