- MetLife (Cary, NC)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- C&W Services (Raleigh, NC)
- **Job Title** NOC Supervisor **Job Description Summary** The Supervisor of the National Operations Contact Center (NOC) is responsible for the day-to-day ... and operational consistency. *Oversee daily shift performance, ensuring accurate call handling, documentation, and adherence to internal processes. *Create and… more
- CenterWell (Raleigh, NC)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... a part of our caring community and help us put health first** The Supervisor , Outbound Sales Support leads the team who conducts selling activities related to… more
- Highmark Health (Raleigh, NC)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Truist (Zebulon, NC)
- …supervision, coordinate and maintain the Information Technology (IT) Data Center physical enterprise infrastructure environment and facility support systems. Provide ... installation, maintenance and support of the data center infrastructure to include cabinets, cabinet power distribution units, cabling infrastructure, as well as IT… more
- Fresenius Medical Center (Durham, NC)
- …medical record, adjusts or modifies the treatment plan as indicated and notifies Supervisor or Physician as needed. + Recognizes aspects and implications of patient ... and customer service philosophy. + Performs all other duties as assigned by Supervisor . **PHYSICAL DEMANDS AND WORKING CONDITIONS:** + The physical demands and work… more
- Cardinal Health (Raleigh, NC)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Cardinal Health (Raleigh, NC)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... quality + Previous experience being able to achieve daily call center metrics including but not limited...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Wells Fargo (Raleigh, NC)
- …+ Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills ... CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale… more
- Health Advocates Network (Raleigh, NC)
- …our company. **Pay Rate:** $55 / hour *W2 **Shift Details:** + Regional Medical Center , 0545 to 1815 hours, Every Other Weekend and Holidays, 36/48 Schedule + ... Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's condition and reaction to...If you have any questions, please feel free to call at **###** and ask to speak with **Destiny**… more
- Prime Therapeutics (Raleigh, NC)
- …5 years of work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software ... department leaders to develop budget staffing requirements + Develop employee, supervisor , department and Operations level production reporting + Provide feedback,… more
- Truist (Raleigh, NC)
- …rapid resolution of issues by being part of applications support on- call rotation. **QUALIFICATIONS** **Required Qualifications** The requirements listed below are ... programs and CICS. 5. Some exposure to ETL tools like Informatica Power Center . 6. Experience with enterprise scheduling software like CA ESP Workload Automation. 7.… more
- UNC Health Care (Raleigh, NC)
- …early morning and mid-morning start times. UNC Health needs you! Apply now expecting a call back withing a few days to schedule an interview. Located near UNC REX ... care activities, and under the general direction of the designated manager/ supervisor . Responsibilities: 1. Performs rooming and/or intake process, collecting and… more
- Truist (Raleigh, NC)
- …1 hour break) In addition to the above shifts, candidates will be part of on- call rotation, which may require to work after 11PM as needed to perform platform ... and Log Analytics; and Performance Monitoring and Management. 9. Liaise with DevSecOps Center for Enablement (C4E) to ensure that Enterprise tools or practices are… more
- Veterans Affairs, Veterans Health Administration (Durham, NC)
- …present to the Emergency Department with mental health issues and/or crises or who call to the Psychiatric Emergency Clinic in crisis as part of Durham VA Health ... are the only social worker scheduled in the medical center . Duties: The senior social worker in PEC is...or in the community as deemed appropriate by the supervisor , or Chief of Social Work Services. Screening/Assessment -… more