- Merck & Co. (Durham, NC)
- …Material(s):N/ARequired Skills:Coaching, Coaching, Computerized Maintenance Management Systems (CMMS), Customer Service Management, Customer Value ... role you will actively manage your team to reliably support customer demand (including employee development, routine coaching sessions, recognition, and performance… more
- Vontier (Raleigh, NC)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Raleigh, NC)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- IQVIA (Raleigh, NC)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- Walmart (Clayton, NC)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... Way (OBW) service model; managing and supporting customer service initiatives (for example, store of...and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance… more
- Walmart (Raleigh, NC)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Raleigh, NC)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- SHI (Raleigh, NC)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- DISH Network (Garner, NC)
- …training and future development + Demonstrating and coaching behaviors that ensure quality customer service + Training existing Installers/Technicians on ... with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus. As a Field ...and technologies + Conducting on-site inspections to evaluate and coach team members regarding quality service… more
- BluePearl (Durham, NC)
- …and organizational skills? + Do you love building successful teams who provide premier customer service and patient care? **Pay:** $21.50 - $29.60 / hour **This ... policies, impending changes and ongoing communication and feedback. + Coach client service associates to be continuously...+ To transform and lead the industry through innovative quality medicine and care, we understand the importance of… more
- Everon (Clayton, NC)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- Deloitte (Raleigh, NC)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Southern Outdoor Restoration LLC (Raleigh, NC)
- …discipline as needed + Promote a culture of ownership, compliance, and continuous improvement Service Execution & Quality Oversight + Ensure work is completed to ... 7:30AM-3:30PM most days, 100% in-person) We are: A high-performing exterior property service company that's grown fast through strong hiring, rigorous execution, and… more
- SHI (Raleigh, NC)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Banfield Pet Hospital (Morrisville, NC)
- …and leadership competency development of associate and lead veterinarians to deliver high quality medical care and outstanding client service . + In partnership ... Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the… more
- Signet Jewelers (Raleigh, NC)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more
- North Carolina Central University (Durham, NC)
- …of program changes, regulations, schedules, and deadlines. + In addition, coach staff on University/Departmental policies & regulations and ensure compliance in ... appropriate media, eg e-mail, presentations, etc. + Manage the integrity of customer data in systems, and any information submitted electronically and/or through… more
- Brunswick (Raleigh, NC)
- …Must have strong cross-functional skills. * Work jointly with assigned inside customer account representatives, service personnel and credit personnel to achieve ... customers and developing strategic territory growth plans. The successful BDM will coach , consult, develop and grow sales volume, market share and profitability that… more
- Merck (Durham, NC)
- …N/A **Required Skills:** Coaching, Coaching, Computerized Maintenance Management Systems (CMMS), Customer Service Management, Customer Value Management, Data ... role you will actively manage your team to reliably support customer demand (including employee development, routine coaching sessions, recognition, and performance… more
- Merck (Durham, NC)
- …and embraces an inclusive team culture, including interaction with Operations, Quality , Automation, Technology, and other groups as required. The candidate will ... and participate in the Tier 2, as required + Coach the team to ensure work orders and inventory...accurate + Manage team staffing and overtime to support customer demand while meeting budget targets + Recognize and… more
