- Discover (Chicago, IL)
- …weekends as assigned. **What You** ' **ll Do** + Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels ... through effective communication and problems solving skills. + These routine customer service inquiries require the use of standard screens, scripts and… more
- Huntington National Bank (Chicago, IL)
- …Senior Analyst is responsible for quantitative risk strategy development for Huntington's credit card products. This will be applied through the complete ... Basic Qualifications: + Bachelor's degree + 7+ years of Credit Card analysis and/or Credit ...projects at once, prioritizing within tight time constraints + Customer service orientation, with respect to both… more
- PNC (Chicago, IL)
- …is in place today, and identifying opportunities to refine and innovate against the Credit Card Customer lifecycle. The senior Transformation lead works to ... organization. In this role, you will contribute to our roadmap to transform our credit card capabilities and customer experience for our customers. As… more
- JPMorgan Chase (Chicago, IL)
- …visually appealing but also accessible and user-friendly, enhancing the overall customer experience. Commercial Card provides payment solutions to businesses, ... insights. As a Vice President Experience Design in Commercial Card , you will play a pivotal role in shaping...and user needs across multiple product areas + Diagram service flows and product features, design wireframes, and prototype… more
- Huntington National Bank (Chicago, IL)
- … Card Product Manager leads the efforts to expand and optimize our consumer credit card portfolio. This role is critical in driving our strategic initiatives ... evolving needs of our customers while enhancing the performance across the credit card product lifecycle. Duties and Responsibilities: + Overall responsibility… more
- Capital One (Chicago, IL)
- …B2B developer platform used to streamline and drive efficiencies for Partnerships Credit Card launches and integrations. The portal enables external parties ... Sr. Associate, Product Manager - Card Partnerships, Partner Portal **About the Role:** Our...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Capital One (Chicago, IL)
- …domain we are transforming the technology we use to create an engaging customer experience and optimize the Credit Decisioning capabilities that fuel new ... Sr. Director, Software Engineering - Card Account Acquisitions Capital One's Card ...the technical chops to ensure that we build compelling, customer focused solutions in an iterative methodology. As a… more
- House of Blues (Tinley Park, IL)
- …new or additional services and/or products. * Responsible for Point-of-Sale technology with credit card purchases. * Use extensive knowledge of venue programs to ... up and properly storing event equipment, such as lawn chairs. * Provide great customer service to all our guests to ensure a memorable experience. * Perform all… more
- BMO Financial Group (Chicago, IL)
- …employees, supports their development, and manages poor performance. + Probes to understand customer personal banking and credit card needs and integrates ... makes referrals to other business groups. Supports sales and customer service activities to meet strategic ...resolution. + Maintains current knowledge of personal banking and credit card industries, practices, and trends and… more
- Synchrony (Chicago, IL)
- …of a degree, a high school diploma and 10 years of marketing experience in the credit card or financial services industries. + A minimum of 8 years of loyalty ... the value proposition, including tracking industry trends, competitor's and customer experience metrics. Ensure program profitability and penetration through...marketing experience in credit card or retail industry to include:… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. + Verify credit ... you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX...+ Follow established key control policy. + Ensure proper credit policies are followed. + Submit all lost &… more
- PNC (Chicago, IL)
- … Cards. Using your strong data and finance acumen you will be advising on credit card new originations, existing portfolio, and competitive position to ensure we ... also serves as the key data specialist for the credit card pricing team, so a strong...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Synchrony (Chicago, IL)
- …7+ years of work experience establishing and managing analytics in the financial services, credit card and/or payments industry. + A minimum of 5+ years of ... launch, product feature design and optimization, digital journey, and customer engagement and growth. The role drive new product...+ 4+ years of experience within the financial services, credit card payments, retail finance, consulting, or… more
- Synchrony (Chicago, IL)
- …diploma / GED and 7+ years of Product / Project Management experience in the credit card , financial services, or technology industries + 4+ years Product / ... deliver innovative cloud solutions that meet business objectives and customer needs. The AVP will prioritize product features, manage...Project Management experience in the credit card , financial services, or technology industries… more
- BMO Financial Group (Chicago, IL)
- …and achieve customer retention and acquisition objectives. + Probes to understand customer personal banking and credit card needs and integrates ... makes referrals to other business groups. Supports sales and customer service activities to meet strategic ...resolution. + Maintains current knowledge of personal banking and credit card industries, practices, and trends and… more
- BMO Financial Group (Chicago, IL)
- …of a collaborative and versatile branch and market team. + Probes to understand customer personal banking and credit card needs and integrates marketing ... + Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data...online tools, and applications. + Experience in a consultative customer service or sales role, with a… more
- HSBC (Chicago, IL)
- …Experience Forum' with senior leadership. + Take ownership, lead and track specific customer issues/problems including pricing and billing issues and work with the ... customer and internal departments until issues are resolved +...case development with client Treasury, Procurement, AP, HR and Card Administration. This will include the ability to conduct… more
- Citigroup (Chicago, IL)
- …+ 1-3 years relevant experience + Required Skills: + Experience with face-to-face customer service , digital engagement and basic sales/referrals + Open, client ... Retail experience **Education:** + High School diploma or equivalent **Job Family Group:** Customer Service **Job Family:** Branch Service **Time Type:**… more
- BMO Financial Group (Griffith, IN)
- …of a collaborative and versatile branch and market team. + Probes to understand customer personal banking and credit card needs and integrates marketing ... identify potential opportunities and address everyday banking plans and credit card needs. + Contributes to meeting...tools, and applications. + Some experience in a consultative customer service or sales roles, with a… more
- Capital One (Chicago, IL)
- …One. The Card Tech Authorizations domain provides capabilities for authorizing credit and debit card transactions in real-time. These Authorizations enables ... industry authorization compliant services, and deep decisioning across fraud, credit , and customer preferences. These real-time decisions...of experience with AWS, GCP, Azure, or another cloud service + 4+ years of experience in open source… more