- US Bank (Minneapolis, MN)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Kyndryl (St. Paul, MN)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- State of Minnesota (St. Paul, MN)
- … experience working in a contact center , customer care center , customer experience center , or other closely related position as determined ... by the agency, handling multi-line phone systems and managing customer inquiries AND One (1) year of experience...by the agency + Knowledge of contact center workflow systems and processes, customer service… more
- Resideo (Golden Valley, MN)
- …skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. This role will focus on being the subject ... How about helping to shape the way Resideo delivers customer experience through omnichannel cloud-based solutions globally?...years of experience in administering a cloud-based contact center solution (Genesys, NICE, CXone, Five9,… more
- Robert Half Office Team (St. Paul, MN)
- Description Overview We are seeking a personable, detail-oriented Customer Contact Center Representative to join our member services team. In this role, you ... will be the first point of contact for members, delivering exceptional service and support across...and regulatory changes. Requirements Qualifications + 1-2 years of customer service experience , preferably in banking, financial… more
- Humana (St. Paul, MN)
- …+ ** Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- Hilton (St. Paul, MN)
- …minimum qualifications:** + Two \(2\) years of experience working in a large\-scale contact center \(more than 500 seats\) + Two \(2\) years of experience ... This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in...a workforce management or scheduling role within a large\-scale contact center + Experience using… more
- Prime Therapeutics (St. Paul, MN)
- …the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager Service Delivery is responsible ... driving medium and large-scale Member Operations client implementations and member experience /client relations in a consistent and effective manner. This position… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 -- 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- …complex analytical problem-solving skills * One year of experience in a call center with emphasis in a customer service/medical industry * One year of remote ... Connection Advisor Associate serves as the first point of contact for incoming calls to the Connection Center...* One year of post-secondary education * Healthcare Call Center experience * Patient registration experience… more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- …involving complex analytical problem-solving skills * One year experience in a call center with emphasis in a customer service/medical industry * 6 months of ... /*Preferred Qualifications:*/ * One year of post-secondary education * Healthcare Call Center experience * Working knowledge of Epic cadence and prelude *… more
- Valvoline (Little Canada, MN)
- …on the fast-track to success. + The overall operation of a service center : hiring, training, discipline of employees, customer service, maintaining store ... our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've...reach every milestone. **What you'll do** As a Service Center Manager, you will blend technical and management skills… more
- Oracle (St. Paul, MN)
- **Job Description** The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering ... state-of-the-art data center facilities at scale and at pace. This team...Communication** : Serve as the primary technical point of contact for colocation providers, fostering clear, effective communication to… more
- Oracle (St. Paul, MN)
- **Job Description** As the Director of Data Center Construction you will be at the forefront of shaping the future of our data infrastructure. Your leadership will ... be pivotal in driving the strategic vision for our data center projects, ensuring they align with our long-term organizational goals. You will lead a dynamic team of… more
- Minnesota State (Minneapolis, MN)
- …provide customer service to Minneapolis College Store and Textbook Center customers on matters relating to e-commerce and in-store sales. Assistants may ... Date (if designated).** **Working Title:** Office Specialist - Textbook Center Assistant/College Store Assistant (12 Temporary, Part-Time Positions) **Institution:**… more
- Valvoline (Little Canada, MN)
- …safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety ... to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be...and win repeat, loyal customers + Assist the Service Center Manager (SCM) in the daily operation and oversight… more
- Oracle (St. Paul, MN)
- **Job Description** The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering ... state-of-the-art data center facilities at scale and at pace. This team...8. Stakeholder Communication: Serve as the primary point of contact between the company and colocation providers, facilitating clear… more
- Oracle (St. Paul, MN)
- …and design requirements. group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced ... who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management,… more
- Oracle (St. Paul, MN)
- …requirements as they apply to physical security operations, particularly for data center security. * Extensive experience in either law enforcement, military, ... The Physical Security Operations team serves as the primary point of contact for all stakeholders, ensuring that physical security requirements and expectations are… more
- Minnesota State (St. Paul, MN)
- …work team within a dynamic environment, including performance management and customer relationships. + Experience interpreting employment laws, rules, ... **Working Title:** State Prog Admin Manager Sr - HR Service Center HR Manager **Institution:** Minnesota State System Office **Classification Title:** State… more