- Kelly Services (Buffalo, NY)
- …Join the Kelly(R) Professional & Industrial team as a **Virtual/Remote** **Benefits Customer Service Representative** at a premier client near Buffalo, NY. ... be the best it can be. **Title:** Virtual/Remote Benefits Customer Service Representative **Location:** Buffalo, NY. **Pay...to HIPAA and Data Privacy laws. - Maintain accurate call and case notes in a professional manner. **This… more
- Hoselton (East Rochester, NY)
- …Auto Mall is an equal opportunity employer._ **POSITION SUMMARY** The Call Center Customer (CCC) Service Representative is responsible and accountable ... enhancing CSI and service volumes. **DUTIES** **AND** **RESPONSIBILITIES** The Call Center Customer (CCC) Service Representative is accountable for… more
- Molina Healthcare (Rochester, NY)
- …School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- M&T Bank (Williamsville, NY)
- …Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical ... Hybrid (Tues + day of choice in-office) at Amherst Center ** **Schedule** **: Open availability required. Typical shifts are...a minimum of 2 years' work leadership experience Excellent customer service skills with ability to use… more
- General Physicians PC (West Seneca, NY)
- …degree preferred + 2 - 4 years' experience in a medical office, call center or customer service environment preferred + Knowledge of insurance and ... The primary purpose of this position is to manage call volume and provide support to the service...services to ensure coordination of care. + Deliver exemplary customer service to provide a positive patient… more
- M&T Bank (Williamsville, NY)
- …Previous sales, call center , bank operations environment or customer service experience Bachelor's Degree Demonstrated work leadership skills Excellent ... **Contact Center Growth Supervisor (Safe Act)** **Location: Williamsville, NY....a minimum of 2 years' work leadership experience Excellent customer service skills with ability to use… more
- University of Rochester (Rochester, NY)
- …+ Communications or Business Degree preferred. + 2-5 years hospital and/or call center and/ or customer service experience or equivalent combination of ... team. + Proficiency with Microsoft office computer skills. + Strong communications, listening, and customer service skills. + Ability to handle a large volume of… more
- University of Rochester (Rochester, NY)
- …+ Communications or Business Degree preferred + 2-5 years hospital and/or call center and/ or customer service experience or equivalent combination of ... Diem Scheduled Weekly Hours: As Scheduled Department: 500184 Communications Center Work Shift: UR - Day (United States of...Microsoft office computer skills. + Strong communications, listening and customer service skills. + Ability to handle… more
- M&T Bank (Greece, NY)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- ConnectLife (Williamsville, NY)
- …Trainer - Healthcare Call Center , Nights Williamsville, NY Healthcare Customer Service Representatives are encouraged to apply! This position is on-site ... professional training experience preferred. + Clinical, medical office, or call center experience preferred. + Six months...on day 1 + 401(k) after one year of service with 3% employer contribution + Employee Referral Bonuses… more
- Molina Healthcare (Rochester, NY)
- …equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …at their Health Center visit. + Provides information to shared service inbound customer inquiries regarding medical services offered in additional, regional ... Bilingual Call Center Representative Rochester, NY, NY...perform essential functions. + Demonstrates the highest level of customer service , patience, ability to effectively communicate… more
- Kaleida Health (Buffalo, NY)
- …informatics, or related field preferred.** **Experience** **10 plus years of experience in customer service /contact center leadership required. 5 years of ... **Director of Call Center ** **Location:** **Larkin Bldg @...strategy, implementation, and ongoing operations of a centralized contact center across phone, chat, text and self- service … more
- ConnectLife (Williamsville, NY)
- Referral Intake Coordinator- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY Healthcare Customer Service Representatives are ... degree or higher in healthcare related field preferred. Experience Requirements: + Customer service experience required. + Medical terminology and/or medical… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...+ Other duties as assigned + 1 year of customer service experience or an equivalent combination… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...High School diploma or equivalent and 1 year of customer service experience required + Or equivalent… more
- ConnectLife (Williamsville, NY)
- …previous supervisory / management experience strongly preferred. + Experience in a call center environment or medical related field preferred. Knowledge, Skills, ... and monitor all activities related to the Donor Referral Center , including but not limited to incoming and outgoing...while promoting a commitment to excellence, quality, integrity, and customer service . + Serve as a resource… more
- University of Rochester (Rochester, NY)
- …leadership and follow up with a summary email. If necessary, call in additional Customer Service Center staff to provide support during an emergency. - ... of the individual, and internal equity considerations._ **Responsibilities:** Responsible for the Customer Service Center , the main communication hub for… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …Degree in related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned… more
- University of Rochester (Rochester, NY)
- …and organizational goals. Qualifications: + High School Diploma + 1 year of customer service experience The University of Rochester is committed to fostering, ... communication support services for patients of the University of Rochester Medical Center and its affiliates. Responsibilities include managing a high volume of… more