- M&T Bank (Williamsville, NY)
- ** Contact Center Service Representative (12:30pm to 9:00pm)** **Location:** **Williamsville, NY. This is an 100% on-site position for the first 3 months ... service , sales or related experience + Familiarity with Contact Center systems + Experience functioning in a fast-paced environment **Physical… more
- Advantage Federal Credit Union (Rochester, NY)
- Member Service Center Representative About the Organization Advantage Federal Credit Union is a Not-for-Profit financial organization, wholly and locally ... foundations, charities and organizations. Location Metro Description The member service center representative position pays...to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …regarding Health Center visit and care. The Bilingual Call Center Representative serves as the first point of contact to our organization and should ... Bilingual Call Center Representative Rochester, NY, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call Center Job Type… more
- City of Rochester, New York (Rochester, NY)
- Service Representative /Bilingual/Part-Time Print (https://www.governmentjobs.com/careers/cityofrochester/jobs/newprint/4982940) Apply Service ... Job Number 25DM101ECA01 Department Emergency Communications Department Bureau 311 Call Center Opening Date 06/24/2025 Closing Date 7/8/2025 11:59 PM Eastern +… more
- Independent Health (Buffalo, NY)
- …Vision, 401K, and paid time off (PTO), including company paid holidays. The Customer Service Representative position offers an opportunity to begin a career at ... within the department and our family of companies. **Overview** The Customer Service Representative (CSR) is responsible for displaying confidence, passion for… more
- Excelsior Orthopaedics Group (Orchard Park, NY)
- Job Summary The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible for ... ensuring our patient experience is truly one-of-a-kind; offering incredible customer service at all time. You will perform a wide variety of duties related to the… more
- Paddock Chevrolet (Kenmore, NY)
- …Schedule service and sales appointments and reschedule no show customers. * Contact customers based on current service and sales marketing incentives. * ... Our promise is to keep delivering the same fantastic service and value that our community has come to...phone calls and emails. * Work in our call center staffed and managed by the Dealership, and handle… more
- Independent Health (Buffalo, NY)
- …be responsible for sales acquisition and retention strategies for Medicare. The Sales Representative will identify, contact , and follow up with prospects in the ... and ensure PHI and security metrics are met. The Representative will be responsible for compliance and adherence to...and PowerPoint and the ability to learn and utilize contact management systems such as Salesforce.com in an effective… more
- Hoselton (East Rochester, NY)
- …_Hoselton Auto Mall is an equal opportunity employer._ **POSITION SUMMARY** The Call Center Customer (CCC) Service Representative is responsible and ... enhancing CSI and service volumes. **DUTIES** **AND** **RESPONSIBILITIES** The Call Center Customer (CCC) Service Representative is accountable for… more
- Paylocity (Rochester, NY)
- …SME in the Paylocity Benefits platform as you grow with our team. The Benefits Client Service Representative will act as the primary point of contact for an ... issues, the Benefit Account Manager I delivers outstanding customer service . The role involves meeting performance metrics through a...and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Benefit… more
- TEKsystems (Rochester, NY)
- …or equivalent required; associate or bachelor's degree preferred. + 1-3 years of customer service experience, preferably in a call center or service -oriented ... We are hiring a Customer Care Representative on behalf of a leading environmental services...Key Responsibilities: + Serve as the first point of contact for customer inquiries via phone, email, or chat.… more
- Molina Healthcare (Rochester, NY)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... as required + Utilize appropriate resources to ensure members contact information is current and up to date. +...SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent… more
- Catholic Health (Tonawanda, NY)
- …Schedule: Days Hours: Monday thru Friday, 8am to 4pm Summary: The Service Representative greets patients, registers demographic and insurance information into ... Salary: 18.02-27.04 USD Facility: Ken-Ton Family Care Center Shift: Shift 1 Status: Full Time FTE:...office situation preferred. + Medical terminology preferred. + Customer service experience preferred. KNOWLEDGE, SKILL AND ABILITY: + Handles… more
- University of Rochester (Rochester, NY)
- …front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant ... Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. + Respond to… more
- Molina Healthcare (Rochester, NY)
- …Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members...the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively… more
- Paylocity (Rochester, NY)
- …resources and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance metrics through a combination of ... conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full… more
- Canon USA & Affiliates (Rochester, NY)
- …phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide to ensure all ... - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and...- Where appropriate, may serve as main point of contact to the client for daily activity and participate… more
- Fresenius Medical Center (Rochester, NY)
- …and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned ... Degree in related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education… more
- Olympus Corporation of the Americas (Buffalo, NY)
- …about Life at Olympus (https://www.olympusamerica.com/careers) . **Job Description** The Field Service Engineer (FSE) services and maintains all product lines for ... of Manager and Senior FSE Trainer, the FSE will service and provide expert level technical support to assigned...and timely manner. + Open communication with territory Sales Representative + Provide support at conventions, trade shows and… more