- The Hertz Corporation (Frankfort, KY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Frankfort, KY)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Frankfort, KY)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Frankfort, KY)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Humana (Frankfort, KY)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role...a related industry + 3+ years of formal/informal leadership experience + Proven ability to coach and develop team… more
- Capital One (Frankfort, KY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- SHI (Frankfort, KY)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Dodge Construction Network (Frankfort, KY)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is a key member of our Go-To-Market organization, focused on ... is a full-time position and reports directly to the Manager , Customer Success. **_Preferred Location_** This is...Experience , Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer … more
- RELX INC (Frankfort, KY)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer ... usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is a relationship...to meet customers' business needs Requirements + Possess prior customer success experience + Be organized with… more
- UKG (Frankfort, KY)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Frankfort, KY)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Frankfort, KY)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Wolters Kluwer (Frankfort, KY)
- About the Role: Step up as a Manager , Customer Success, where you will manage a team and oversee a department dedicated to maintaining and enhancing customer ... daily activities align with departmental goals. * Oversee the customer onboarding process, enhancing the overall experience ....the customer onboarding process, enhancing the overall experience . * Analyze customer performance data to… more
- Walgreens (Lexington, KY)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Oracle (Frankfort, KY)
- …the agreed-upon scope, time, and budget - all while ensuring the highest degree of customer satisfaction. + The Project Manager is a key player in managing, ... quality delivery of Services. From initiation through to completion, the Project Manager will be responsible for planning customer -specific engagements, managing… more
- Walgreens (Georgetown, KY)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Capital One (Frankfort, KY)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more
- Ryder System (Lexington, KY)
- …responsibilities, thus ensuring business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customer 's needs are being ... our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Manager , you'll be part of a fast-paced team, driven...success to a safe work environment, quality execution, and customer service as evidenced by previous experience … more
- Taco Bell (Lexington, KY)
- General Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager ? Do you thrive in a ... is the perfect job for you! The Restaurant General Manager is the leader of the TEAM who establishes...tone of the work environment, and the level of customer hospitality. Why should you apply? + Competitive Salary:… more
- Walgreens (Lexington, KY)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more