- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Client Support Specialist ( Tier 1) Reporting to: Senior Manager of Client Support Location: Remote, with preference in those in PDT time ... zone Opportunity: The Client Support Specialist is the first line of client telephone technical support , providing world-class service to our … more
- CoStar Realty Information, Inc. (Arlington, VA)
- Tier 2 IT Support Specialist - Arlington, VA Job Description **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and ... in real estate. We are seeking an experienced IT Support Specialist to join our dynamic team....+ Provide guidance, assistance, coordination and follow up on client questions, problems, or malfunctions of all systems applications,… more
- KaylaTek, Inc. (Arlington, VA)
- …Support Specialist is responsible for providing AF Senior Officers client site service, repair and/or installation support of existing hardware, software, ... maintenance. + Install, configure, and maintain LAN/WAN devices to support client infrastructure needs. + Troubleshoot and...of scheduled maintenance or project work. + Provide hands-on support to Tier III network engineers during… more
- General Dynamics Information Technology (Bethesda, MD)
- …health, working at the prestigious National Institutes of Health main campus. You will provide Tier 1 support to important NLM clients, as well as support ... provided for this role.** **HOW A NOSC HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Providing the organization's...need in an incident management system + Performing first-line ( tier 1) support to determine service interruptions… more
- GovCIO (Washington, DC)
- …GovCIO is seeking a skilled and motivated **Senior** **ServiceNow and Enterprise Tools Support Specialist ** to support our USSS Network Operations and ... have extensive experience in managing ServiceNow and enterprise IT tools, offering Tier II/III support , system integration, workflow automation, and service… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Application Support Specialist will review, analyze, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution ... adhering to defined SLA metrics. Applications requiring support include Analytic Business Intelligence tools and Customer Relation Management (CRM) tools, like Pega.… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. +… more
- Public Consulting Group (Washington, DC)
- …Responsibilities** We are currently seeking the services of a full-time Implementation Specialist to support our Software System Integration and modernization ... as Project Schedule, Quality Management Plan, Testing Plan, Conversion Plan, etc. + Support the client and stakeholders in the planning and strategy discussions… more
- Autodesk (Washington, DC)
- …working with both our internal pre-sales team and partner companies to provide guidance and support to your client 's business goals. You will be able to utilize ... will be engaging with established, large Autodesk customers as a product specialist sales representative to position the Autodesk Water Infrastructure solutions in a… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- ASM Research, An Accenture Federal Services Company (Arlington, VA)
- …Conducts in-person and online training for program applications, provides conference support , and creates/updates training materials as needed. These duties and ... and fluent English speaker. + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation. + Bachelor's Degree and 5 years of… more
- Xerox (Washington, DC)
- …to develop a sale strategy and set aggressive goals. + Work with dedicated Sales Support teams to resolve any client service issues, returns, and collections. + ... Senior Client Executive, IT Solutions - Sales **General Information**...22, 2025 Working time Full-time Ref# 20035707 Job Level Specialist Job Type Experienced Job Field IT_SERVICES_(SALES) Seniority Level… more
- CACI International (Chantilly, VA)
- …service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound ... of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and direct operational monitoring to ensure continuity of… more
- Black & Veatch (Arlington, VA)
- …clients. As part of BV Operations, your skills will be aligned to projects that support our Data Center team. The foundation of BV Operations provides the ability to ... have the opportunity to: + Function as a technical specialist or in a Project Lead role. + Lead...of Data Center design. + Provide technical guidance on client standards and expectations to engineering and technician staff… more
- Dentons US LLP (Washington, DC)
- …directly involved in the execution of tactical and strategic projects in direct support of core business functions. The successful candidate will take ownership of ... the firm's disaster recovery and data retention policies. + Provide day-to-day support for the firm's SQL systems and applications, including monitoring database… more
- Xerox (Washington, DC)
- …Wednesday, June 18, 2025 Working time Full-time Ref# 20035063 Job Level Specialist Job Type Experienced Job Field IM BUSINESS ANALYSIS Seniority Level Mid-Senior ... tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client -centric and digitally-driven technology solutions and meet the needs of today's… more