- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager ** to join our team in **Washington, DC.** This is a ... with 4 days onsite and 1 day remote The ** End User Services Manager...not limited to:** + Maintain high performance levels for service -related processes, and implementing improvement activities wherever necessary +… more
- Eliassen Group (Washington, DC)
- **Senior End User Tech Engineer** **Anywhere** **Type:** Contract-to-Hire **Category:** Engineer **Industry:** Insurance **Workplace Type:** Remote **Reference ... Jobs **Description:** ** Remote ** Our insurance client is seeking an experienced Sr. End User (EUC) Engineer to join our team. The successful candidate will… more
- Amentum (Washington, DC)
- …training for the VCF staff on policies and processes that cover the full end -to- end claims lifecycle. Additional services include design and development of ... for the Transformation Training and Communications team: **Contractor Program Manager / Training Lead - User Support Program Manager ** + Ability to design… more
- Marriott (Bethesda, MD)
- …+ Understands underlying technologies behind guest communications (email and chat), guest services (check-in/out, service requests, shuttle service ), venue ... Experience Design - Business Transformation Office, the Flex Director, Associate User Experience plays a critical role in creating industry-leading associate-facing… more
- Sciolex Corporation (Chantilly, VA)
- …of resources to meet users' mission needs. Goal is to obtain/update level of user satisfaction with IC services and capabilities. + Continuously provide the ... focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core...Ensure users know of and can access IC systems, services and capabilities and assist the user … more
- Arena Technical Resources, LLC (Washington, DC)
- Desktop Services Manager Location: Washington, DC, US Job ID: ATR 17519 Job Description Job Title: Desktop Services Manager Job Location: Washington, DC ... to work in the US Job Description: The Desktop Services Manager is responsible for leading a...hardware, mobile devices, and peripherals, per design by the End User Computing team. -Actively maintains the… more
- CACI International (Chantilly, VA)
- Service Center Frontline Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... appropriate technical teams. * Analyze, troubleshoot, and resolve issues involving end - user systems, servers, storage, network connectivity, and security… more
- Amazon (Arlington, VA)
- …this the candidate must have a solid understanding of IT infrastructure and End User computing in a corporate environment. * Standardization - Responsible ... constantly moving at pace. To support this growth, IT Services (ITS) is looking for an experienced Business Operations... (ITS) is looking for an experienced Business Operations Manager within the IT On-Premise Support organization. The Business… more
- CACI International (Chantilly, VA)
- …and staff development * Provide leadership to deliver efficient and effective operations for end user service support * Develop policies and procedures to ... Integrated Service Center (ISC) Incident Manager Job...key leader within the front-line support team, overseeing the end -to- end incident lifecycle. You will be responsible… more
- NuAxis Innovations (Washington, DC)
- …Personal Attributes **Customer-Focused Mindset:** + Committed to delivering exceptional customer service and improving end - user experiences. + Ability ... **IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... in service desk operation, leading IT support teams and delivering high-quality end - user support in enterprise or government environments. + Experience with … more
- Amazon (Arlington, VA)
- …with Amazon's Talent Acquisition team to coordinate a seamless hiring experience for GREF service line leaders. As the Manager of GREF Hiring and Org Development ... within the Operations Excellence team and is responsible for helping GREF service line leaders evolve their organizations through skill assessments, job description… more
- Capital One (Mclean, VA)
- Product Design Lead - Manager Level (Premium) The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We ... high-stakes products. We are currently seeking a UX/UI Design Manager to join our Premium Design team, and help...in UX and UI design, and extensive experience designing end to end experiences for native applications.… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …of common user technical issues, troubleshooting Information Technology software and hardware end user issues. + Provides Service Desk support; remote, ... Washington Metro Transit Authority is seeking an IT Customer Service Manager who is experienced in and...request fulfillment. + Establishes, manages, and operates a two-level, end user help desk supporting customers across… more
- Carrier (Ashburn, VA)
- …internal and external customers + Ability to sell directly to end user customer + Previous experience in selling service agreements + Demonstrates ability ... VA 21750 Red Rum Dr, Ashburn, VA, 20147 USA Commercial Service Account Manager Carrier Global Corporation, global leader in intelligent climate and energy… more
- Meta (Washington, DC)
- …and regional launches. 6. Influence projects road maps to improve the product and end user experience and business process scalability. 7. Engage and communicate ... roadmap for product scalability. 10. Coordinate all business readiness activities including end user training, product testing and roll-outs. 11. Support… more
- Surgery Care Affiliates (Silver Spring, MD)
- …be working under the direction of the IT Manager supporting the End - User Services organization (EOS). This role requires high accountability; ... and SCA team members in support of SCA End - User Services mission to provide exceptional IT service delivery. USD $64,300.00/Yr. USD $75,000.00/Yr. more
- TekSynap (Washington, DC)
- … + Network or Telecom FC5 - Enterprise Service Desk, Tiers 0/1/2 support services , end - user support, Desktop services to include, but not limited ... going after 2 Functional Categories and need a Program Manager for both:** FC4 - Infrastructure, Network, Telecommunication, Tier...support for all end - user IT services to include, but not limited to service… more
- Steampunk (Mclean, VA)
- …low-fidelity and high-fidelity service blueprints and journey maps to visualize end -to- end user experiences, identify pain points, and collaborate with ... owners, product managers, other designers, and engineers to shape service improvements that align with user and...tested with users, and iteratively improved on + Balance user needs with product manager priorities and… more
- TEKsystems (Washington, DC)
- …client support experience and a customer 1st mentality * Minimum 5 years End - user client -LAN/Networking support in a corporate environment * Excellent customer ... Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level… more