- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I**...Problems, and Service Requests. Use the standard ITSM ticket system (for example CA Service Delivery) for handling tickets. ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Specialist Is** for a Full-Time position. **Job Summary:** The Help… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . **Qualifications** **Required:** * Demonstrated experience and problem-solving abilities.… more
- TekSynap (Rockville, MD)
- …suite including Microsoft Word, Excel, Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various ... system specifications and operating instructions. + Revises existing systems and procedures to correct deficiencies and maintain more... System Administration module as required. + Provide Help Desk support services to the SLES… more
- Leidos (Arlington, VA)
- …never fail, resulting in a fast-paced, challenging, but also rewarding environment. Walkup Help Desk Desktop Specialist is responsible for being the ... AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District...install, and configure; hardware, software, and network devices. Walkup Help Desk Desktop Specialist will… more
- General Dynamics Information Technology (Bethesda, MD)
- …shift-schedule **Work Visa sponsorship will not be provided for this role.** **HOW A NOSC HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Providing the ... Must Be Able to Obtain:** None **Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk … more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** : + Must be ... + Provide frontline phone and email support related to system and application issues + High comfort level working...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...classify level, priority and nature of the problems and systems . + Possessa wide range ofin-depthskills and knowledge in… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... As a Top Secret cleared Information Systems Training Specialist for this program,... and is kept up to date to include system security plans, business impact analyses, continuity of operations… more
- Defense Information Systems Agency (Washington, DC)
- …a number of critical IT functions and providing leadership to a team of Enterprise Help Desk employees highly skilled in IT customer support work. Serves as the ... in IT security protocols, risk management, networking, and computer systems as well as enterprise helpdesk/service desk ...For more information on the Cyber Excepted Service Personnel System , click here. All applicants are encouraged to apply… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst: Provide technical support to customers for a wide ... Junior Computer User Support Specialist Virtual Req #71 Thursday, May 8, 2025...customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of… more
- HarmonyTech (Washington, DC)
- …limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems , and applications, ensuring timely ... and manage all incoming calls and support requests using help desk software, adhering to established procedures...of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role.… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level I Washington, DC, USA Req #342...variety of hardware, software, and peripherals used for INL-specific systems . This entry-level position requires an associate's degree from… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level II Washington, DC, USA Req #337...variety of hardware, software, and peripherals used for INL-specific systems . This position requires an associate's degree from an… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level IV Washington, DC, USA Req #335...variety of hardware, software, and peripherals used for INL-specific systems . This position requires a bachelor's degree from an… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level III Washington, DC, USA Req #340...variety of hardware, software, and peripherals used for INL-specific systems . This position requires an associate's degree from an… more
- TEKsystems (Washington, DC)
- …rapport by listening and answering questions and resolving concerns in a timely manner. Skills Help desk , Help desk support, cabling, installation, lan ... Description Our client is seeking a Telecom Support Specialist to join our team in Washington DC....supporting networking and telephone/data communication services. and microwave transmission systems , such as found in complex electronic switching … more
- Prime Therapeutics (Washington, DC)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... decision we make. **Job Posting Title** MTM Specialist Sr **Job Description** The Senior Medication Therapy Management (MTM) Service Specialist will act as a… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side support, ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more