- PenFed Credit Union (Mclean, VA)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled effectively,… more
- Marriott (Bethesda, MD)
- …available data and ITSM Metric calculations used to ensure consistency across the ITSM org. This is a technical analyst role that requires collaboration with ... Full Time **Located Remotely?** Y **Position Type** Management **Job Summary** Data Analyst , Backend Infrastructure & Delivery, is part of the Technology Experience… more
- SAIC (Reston, VA)
- …deployment, and operations of IT Infrastructure based processes. The Process Analyst support the deployment of processes and procedures working with stakeholders ... **Job Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and… more
- General Dynamics Information Technology (Fairfax, VA)
- …Process Analysis **Skills:** CMDB,Information Technology Infrastructure Library (ITIL), ITSM ,ServiceNow Administration,ServiceNow Platform **Experience:** 3 + years ... Our work depends on a **Senior Configuration Management Database (** **CMDB) Process Analyst ** joining our team to support the Centers for Medicare & Medicaid… more
- CACI International (Chantilly, VA)
- Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... None Type of Travel: None * * * As a Service Performance Management Analyst , you will design, execute, and interpret past and real-time data to identify trends,… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and interprets past and real-time data to identify trends, reconcile… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation in SAP ERP...ticketing + Collaborate with the Defense Army Account within ITSM + Troubleshoot and resolve technical issues + Communicate… more
- CACI International (Sterling, VA)
- Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... seeking an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5 or more years of service operations… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident… more
- Marriott (Bethesda, MD)
- …or equivalent + 5+ yrs of hands-on experience with ServiceNow ITAM, ITOM and/or ITSM + 2+ yrs of experience in gathering, analyzing and communicating requirements + ... script includes, UI Actions, Scheduled Jobs - all scripted aspects of ITSM Platforms + Experience working with varied architectural concepts, principles, and/or… more
- Chenega Corporation (Arlington, VA)
- Logistics Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly evolving ... Operations Support, Software Development, and Program Management. Job Title:Logistics Analyst Location:Arlington, VA Clearance Level:DOD Top Secret Clearance Summary… more
- CACI International (Sterling, VA)
- Configuration Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented Configuration Management Quality Assurance Analyst to join our team. The successful candidate will...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the quality and efficiency of our network request fulfillment… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Technical Refresh Analyst to join our team at Adelphi, MD. + Must be a US Citizen + ... cycles, and ensuring alignment with DoD Enterprise infrastructure goals. The analyst will also contribute to process improvement initiatives and training activities… more
- CACI International (Sterling, VA)
- Network Availability Quality Assurance Analyst Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... TCP/IP, MPLS, SDN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with… more
- Guidehouse (Mclean, VA)
- …goals and objectives to fulfill their mission. The ServiceNow Business Analyst is responsible for leading ServiceNow projects including interacting with clients ... skills. + Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM , as well as with App Engine and Scoped Apps. + Experience with Software… more
- ManTech (Mclean, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Expert** **Technical Support Analyst ** to join our team in **McLean, VA** . In this role, you will ... CSM, or equivalent project management certification. + Experience using ServiceNow ITSM /ITBM/PPM tools for project tracking and reporting. + Familiarity with Agile,… more
- Acclaim Technical Services (Mclean, VA)
- …firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology Division ... (access management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects from low-mid complexity.… more
- SAIC (Reston, VA)
- …on programs of national importance. SAIC is seeking a IT Asset Management Analyst (Asset and Logistics) in Reston, VA to perform government property administration ... + Coordinate the procurement, deployment, and retirement of IT assets within our ITSM software according to established procedures. + Process requests for new IT… more