- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit... Tier 1 Technician is primarily responsible for… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Support Technician** Location **Falls Church, VA** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... NOW! We are currently seeking a talented and motivated ** Help Desk Support Technician - ECOSphere** for...for a Full-Time position. **Job Summary:** + Position OverviewProvides Tier 1 support for end users in… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church,...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops,… more
- Applied Research Solutions (Washington, DC)
- …and coordinating with specialized teams for complex problems. The ideal candidate will handle Tier 1 and Tier 2 support activities, maintain virtual machine ... service improvement initiatives + Work with cloud providers for Tier 1 and Tier 2...+ Experience: Minimum 3 years of professional experience in help desk , technical support, operations, or IT… more
- Tyto Athene (Reston, VA)
- …for all customer regional locations. The Service Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to customer faculty, staff, and ... Science or IT related field or equivalent. + Industry support center or help desk experience. + Working knowledge of networks and server/pc architecture.… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business… more
- GovCIO (Washington, DC)
- …able to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer ... or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification in lieu of… more
- Koniag Government Services (Washington, DC)
- … Help Desk Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop, laptop, and tablet computers, peripherals, and ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- IntelliDyne (Falls Church, VA)
- …Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a ... Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust… more
- Belay Technologies (Laurel, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation)… more
- CACI International (College Park, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- CACI International (Laurel, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- ManTech (Laurel, MD)
- …to analyze user's requirements and high-level system architectures to develop system requirements + Provide Tier 1 ( Help Desk ) and Tier 2/3 ... be able to move, carry and deliver workstations from inside the office to customer's desk . The person in this position must be able to remain in a stationary… more
- Leidos (Laurel, MD)
- …**Provide support for** Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 ( Help Desk ) problem identification, diagnosis ... candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to these systems.… more
- ManTech (Laurel, MD)
- …to analyze user's requirements and high-level system architectures to develop system requirements + Provide Tier 1 ( Help Desk ) and Tier 2/3 ... be able to move, carry and deliver workstations from inside the office to customer's desk . The person in this position must be able to remain in a stationary… more
- Synergy ECP (Columbia, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... with Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Requirements… more
- M. C. Dean (Falls Church, VA)
- …complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As part of… more
- CACI International (Columbia, MD)
- …devices, firewalls, VPNs, web proxies, load balancers, etc. - Provide Tier 1 (Basic help desk resolution) and Tier 2 (in-depth technical support) ... configuration and operation of Information Technology Network Security Boundaries. - Provide Tier 1 problem identification, diagnosis, and resolution of problems… more
- KeenLogic (Washington, DC)
- Tier II Help Desk Agent...Senate offices. This contract spans six years beginning March 1 , 2026 (two base years and four option years), offering ... KeenLogic is seeking to hire a Tier II Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing… more
