- Avnet (Chandler, AZ)
- …to assure all contractual obligations are met and the work performed is of quality equal to established standards. + Responds to emergency situations and is on- ... call after hours. Responsible for communicating to facilities management...job skills can be obtained. **Distinguishing Characteristics:** + Strong professional demeanor and ability to articulate in a clear… more
- GAP Solutions Inc (Phoenix, AZ)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Phoenix, AZ)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- GAP Solutions Inc (Phoenix, AZ)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- PharmaCord (Scottsdale, AZ)
- …Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing ... of nursing experience with relevant disease state experience preferred. Nurseline triage, Call Center Utilization Management, Call Center Case Management, a… more
- JE Dunn Construction Company (Tempe, AZ)
- …technology related design and construction efforts that meet the constructability, quality , financial and technical standards. - Manages and oversees company staff, ... low voltage technology subcontractors, suppliers and programs such as Safety, Quality and EEO for a small project or a major portion of a larger project. - Develops… more
- Zeiders Enterprises, Inc (Phoenix, AZ)
- …and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client ... passion for what we do and our commitment to quality service. Summary - This is a contingent opportunity...caregivers, and survivors interact with the VA. The VEO Call Center connects callers to benefits (VHA), health care… more
- TAK Communications (Phoenix, AZ)
- …and markets; over 300 experienced bury drop crews; and more than 700 professional technicians. We are seeking an experienced **MDU Project Director** to join our ... high-performing teams + Foster a culture of safety, accountability, quality , and customer excellence + Facilitate cross-functional collaboration between… more
- Epsilon, Inc (Phoenix, AZ)
- …clean and renewable energy for 40 million customers. Epsilon provides comprehensive and high- quality IT support to WAPA in the areas of; Software maintenance and ... requirements, coordinating with cybersecurity teams when necessary. + Participate in on- call after hours IT infrastructure support rotation. + Track and manage… more
- SR International, Inc. (Phoenix, AZ)
- …in accounting, business, or a cloely related field or two years of professional experience. Spanish speaking is a plus. Required Skills: Google Suite and/or ... and Gmail. Research, analytical and critical thinking, problem solving, call handling. Understands accounting and mathematical principles, written and verbal… more
- Humana (Phoenix, AZ)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- Adelante (Phoenix, AZ)
- Call Center Representative - Phoenix, AZ Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Position Type Full Time Education Level HS ... accredited school Job Category Health Care Description POSITION SUMMARY The Call Center Representative is primarily responsible for providing excellent customer… more
- Banner Health (Phoenix, AZ)
- …, is seeking aBoard-Certified or Board-Eligible Urologistto provide flexibleper diem call coverageas part of theinaugural development of the Department of Urology. ... academic program while maintaining a flexible schedule and supporting high- quality , patient-centered care in a collaborative environment.** **Opportunity Highlights:**… more
- AssistRx (Phoenix, AZ)
- …center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development ... of customer service representatives and generates reports. + Monitors individual, team, and call center results to identify and act on both positive and negative… more
- CenterWell (Phoenix, AZ)
- …At CenterWell, you'll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization and have ... assignments + Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under… more
- CenterWell (Phoenix, AZ)
- …At CenterWell, you'll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization and have ... assignments + Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under… more
- Stantec (Chandler, AZ)
- Grounded in safety, quality , and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 ... insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- Humana (Phoenix, AZ)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
- Humana (Phoenix, AZ)
- …of our caring community and help us put health first** The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the ... acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of...updates ( Launch my Group (LMG) + Attend Implementation call + Partner with and provide support to brokers… more
