- SMBC (Scottsdale, AZ)
- …CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at ... complex, matrixed environments with cross-functional teams + Experience with GenAI and agent -based AI solutions. + Programming: Python, R, Scala, Java + Platforms:… more
- Adecco US, Inc. (Phoenix, AZ)
- …starts with a great conversation-and that starts with you. Join our call center team and make a difference with every call Essential Duties and Responsibilities ... * Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. * Perform research using available resources as needed to provide required information to callers. * Identify and escalate more complex issues… more
- Kyndryl (Phoenix, AZ)
- …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Aspen Dental (Phoenix, AZ)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... with patients to schedule appointments,as the first point of contact for new patients calling to book an appointment...acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the… more
- Concentrix (Phoenix, AZ)
- Job Title: Solution Architect- D365 Contact Center Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. ... you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and… more
- Town of Gilbert (Gilbert, AZ)
- Land Acquisition Agent Print (https://www.governmentjobs.com/careers/gilbert/jobs/newprint/5127995) Apply Land Acquisition Agent Salary $80,705.00 - ... $121,058.00 Annually Location Muni II 90 E. Civic Center Dr. 85296, AZ Job Type Full Time Job...motivated professional to fill the position of Land Acquisition Agent . With every job we fill, our focus… more
- US Tech Solutions (Phoenix, AZ)
- …contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to evaluate, monitor, and enhance ... of approximately 10 customer interactions (calls & chats mainly) from our offshore contact center against a new, comprehensive quality framework, focusing on… more
- Enterprise Mobility (Phoenix, AZ)
- …Alamo and National Car Rental has an exciting opportunity for an Exit Booth Agent . The Exit Booth Agent provides superior, friendly, efficient service during all ... - 3:00pm** Job location: Sky Harbor Airport Rental Car Center **Responsibilities** + Prepare all rental documents accurately and...assisting them at the exit booth + Make eye contact and greet all customers; thank customer at the… more
- USAA (Phoenix, AZ)
- …makes us special and impactful. **The Opportunity** As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising ... by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex...in multiple states. + Experience working in a call center environment. + Active P&C General Lines License for… more
- Molina Healthcare (Chandler, AZ)
- …technologies that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions ... & Digital Engagement** + Lead the **design and deployment of AI-enabled contact center capabilities** , including conversational AI, intelligent routing,… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience… more
- Humana (Phoenix, AZ)
- …call tracking workflows. + Technical understanding of APIs and cloud-based contact center architecture. **Additional Information** **Social Security Task:** ... the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support. We are seeking a strategic and technically adept… more
- TTEC (Phoenix, AZ)
- …media processing pipelines - Lead the development of AI-powered contact center capabilities such as virtual agents, real-time agent coaching, and predictive ... design and implementation of enterprise-scale AI and voice communication solutions for contact center operations. You will architect intelligent systems that… more
- Coinbase (Phoenix, AZ)
- …email, or voice support lines accessible through our Help Center ([https://help.coinbase.com](https://help.coinbase.com)) and Social Platforms. You'll drive the next ... to a product leader who leads all Customer Experience ( Agent and Customer-facing) tooling and you will collaborate closely...disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the… more
- The Hartford (Scottsdale, AZ)
- …+ Prepares submissions for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support + Performs ... experience & book of business management, while also acting as a key contact for brokers and underwriters. This is an individual contributor role without supervisory… more
- Coinbase (Phoenix, AZ)
- …through technology and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * Experience in fintech, ... email, or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and… more
- Concentrix (Phoenix, AZ)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Service capabilities, including case routing, service-level agreements (SLAs), and agent productivity tools. + Accelerate Adoption and Value Realization: Identify… more
- USAA (Phoenix, AZ)
- …minimizing transfers, escalations and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining ... service or a military spouse/domestic partner + Prior experience in a fast-paced contact center environment **Compensation range:** The hiring range for this… more
- Quality Technology Services, LLC (Phoenix, AZ)
- …life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of ... serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data… more
- Banner Health (Mesa, AZ)
- …If so, this could be the perfect opportunity for you. Banner Baywood Medical Center opened in 1984 and provides complete acute care services in a 342-bed hospital. ... replacement procedures, the orthopedic unit at Banner Baywood Medical Center is one of the nation's premier orthopedic programs....Observation. You will be an active and engaged change agent ; dedicated to the needs of our patients and… more
