- Epsilon, Inc (Phoenix, AZ)
- …**Benefits:** We offer competitive compensation, comprehensive benefits through a major national carrier, generous PTO, paid holidays, and immediate 401(k) ... Linux (RHEL) environments. This role focuses on day-to-day operations, patching, incident response, and system monitoring within a highly regulated federal… more
- Arizona Public Service (Phoenix, AZ)
- Major Incident / Incident / Problem Analyst / Senior (ITSM / ITIL) Apply now " Date: Oct 13, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our ... business and non-business hours, including weekends to assist with Major Incidents Minimum Requirements Incident / Problem ...to assist with Major Incidents Minimum Requirements Incident / Problem Analyst (ITSM / ITIL) + BS/BA… more
- The Hertz Corporation (Phoenix, AZ)
- …our IT department. In this role, you'll be in charge of leading the incident / problem management process to resolution and restoring our company's provided IT ... manager should excel at multitasking and remain judicious during major incidents. What You'll Do: + Coordinate and oversee...this role, you'll be in charge of leading the incident / problem management process to resolution and restoring… more
- MUFG (Tempe, AZ)
- …of cybersecurity events that include perspectives on the behavior of adversaries. ** Major Responsibilities** + Conduct analysis of artifacts to determine methods of ... and best course of resolution while driving security improvement + Strong Incident Response knowledge and experience + Theoretical and practical knowledge with Mac… more
- CVS Health (Phoenix, AZ)
- …be a vital part of our core ITSM functions, including Major Incident Management to resolve critical outages, Reactive Problem Management to drive post-mortem ... **Reactive Problem Management:** + Join forces with major incident management in Root Cause Analysis...experience in IT Service Management, with a focus on Problem Management or Major Incident … more
- Bank of America (Chandler, AZ)
- …with the Problem Manager to diagnose root causes for complex/high impact major incident / problem management investigations. *Assess monitoring for new ... and continuous improvement. This individual will be engaged in major production triage efforts and work with problem...* Engage as a subject matter expert (SME) in major incident triage efforts, failure scenario modelling… more
- Wells Fargo (Chandler, AZ)
- …this role, you will:** + Lead or participate in computer security incident response activities for moderately complex events + Conduct technical investigation of ... security related incidents and post incident digital forensics to identify causes and recommend future...multiple priorities in a fast-paced dynamic environment + Outstanding problem solving and analytical skills with ability to turn… more
- PagerDuty (Phoenix, AZ)
- …integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned ... of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough… more
- Cayuse Holdings (Phoenix, AZ)
- …and technical support for the resolution of problems, incidents, issues, and emergencies including major incident manage escalation to ITOC and/or Major ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer… more
- Cayuse Holdings (Phoenix, AZ)
- …and technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provide assistance and information to the customer… more
- Republic Services (Phoenix, AZ)
- …and assignments using Agile (eg, Scrum/Kanban) methodologies and the ITIL (eg, incident , problem , change) framework + Establish and enforce development ... projects simultaneously in a fast-paced environment + Strong analytical, problem -solving, and conflict resolution abilities **QUALIFICATIONS:** + Minimum of 3… more
- MUFG (Tempe, AZ)
- …such as SQL injection, cross-site scripting (XSS), and DDoS attacks + Lead incident response efforts for web application and network attacks, including root cause ... WAF strategies + Document WAF infrastructure diagrams, configurations, policies, and incident reports to ensure compliance with regulatory requirements + Mentor team… more
- Republic Services (Phoenix, AZ)
- …for IT Service Management (ITSM) practices across the program, including incident , problem management, change management, and configuration management, to ... IT Service Management (ITSM) best practices to drive service quality, streamline incident response, and improve operational efficiency. The ideal candidate brings a… more
- American Express (Phoenix, AZ)
- …and thorough reporting on resolutions + Oversees and manages EMIM (Enterprise Major Incident Management) bridges, coordinating efforts to resolve urgent ... technology and motivating others, secure your career here. You won't just see the problem coming, you'll see the solution. New threats to our business, our partners… more
- MUFG (Tempe, AZ)
- …data security strategies, and overseeing the execution of data labeling initiatives. ** Major Responsibilities** + Implement and manage DSPM tools to enhance data ... principles, including data discovery and classification, risk assessment, policy management, incident response, and compliance management + Ability to define and… more
- General Motors (Phoenix, AZ)
- …observability and operational readiness with metrics, logs, traces, runbooks, and post- incident learning + Translate recurring pain points into reusable libraries, ... while possessing real depth in at least a couple major areas + A persistent curiosity, both technologically and...contextswitch gracefully and add value across multiple teams or problem spaces without losing the strategic thread + A… more
- Sunrise Senior Living (Gilbert, AZ)
- …plan. + Resolve customer concerns effectively through consistent use of the problem resolution program. + Hold consistent and effective Resident Council meetings. + ... and promotion of the Sunrise Safety and Risk Management policies. + Review all incident reports and ensures corrective actions are in place in a timely manner. +… more
- Insight Global (Chandler, AZ)
- …alerts and incidents related to the platforms, and any required Incident and Problem Management. Application onboarding, troubleshooting, and support ... Kubernetes /Openshift /Terraform certifications are a plus Strong experience in major services related to Compute, Storage, Network and Security Experience with… more
- Freeport-McMoRan (Phoenix, AZ)
- …work, data collection and analysis. + Assembles data and assists with problem -solving requiring basic theories and engineering fundamentals . + Utilizes computer ... other departments to include developing a scope of work for minor and major preventive maintenance activities. + Assists in evaluating current systems and processes… more
- The Walsh Group (Phoenix, AZ)
- …with our company: + Challenging, complex work + Creative and innovative problem -solving environment + Supportive, communicative managers who reward hard work + ... such as work planning, pre-activity meetings, material management, Quality Incident Reports, Lesson Sharing and follow-up inspections. + Establishes, monitors… more
