- US Tech Solutions (Phoenix, AZ)
- **Duration: 6 months contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to ... mainly) from our offshore contact center against a new, comprehensive quality framework,...Quality Assurance role within a contact center environment, preferably with experience supporting offshore … more
- Wells Fargo (Chandler, AZ)
- …programs, or equivalent + Knowledge and understanding of contact center applications (IVR, call routing, workforce management, quality management, etc.) ... **About this role:** Wells Fargo is seeking a Contact Center Testing Coordinator (Sr. Business...contribute to large scale strategic initiatives + Ensure efficiency, quality , cost effectiveness of solutions, and pipeline management relating… more
- Synchrony (Phoenix, AZ)
- …Emerging Capabilities Strategy and Solutions leader will bring the vision for Contact Center Front-Line Agent Servicing Automation and AI-Powered Assistant to ... We can be reached at ###. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Contact Center Operations more
- Deloitte (Tempe, AZ)
- …may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations ... such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound… more