- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Quality Technology Services, LLC (Richmond, VA)
- …in the preparation of and implementation of an effective operating budget. Confer with subject matter experts ( SME 'S) to find resolution to operational ... The Supervisor , Critical Operations is responsible for the supervision,...addition, this person must assist customers on the Data Center floor with their requests, assist with customer installs,… more