- ODYSSEY BEHAVIORAL GROUP (Glen Allen, VA)
- …client relationship management, client payment collections, medical records management and quality assurance , facility management, admission and intake and other ... guidelines related to security and documentation. Demonstrates a high level of customer service orientation. Demonstrates a high level of attention to detail and… more
- Kroger (Henrico, VA)
- …goals established for the department, and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties ... Job Description Create an outstanding customer experience through exceptional service . Establish and maintain a safe and clean environment that encourages our… more
- VCU Health (Richmond, VA)
- …variety of biological specimens and performs complex lab tests. Consistently utilize excellent customer service skills to both internal and external customers at ... lab equipment. Performs, documents quality control, and follows established quality assurance guidelines. Receives and processes specimens according to… more
- Kroger (Richmond, VA)
- …sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the customer first strategy and ... encourage associates to deliver excellent customer service . Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and… more
- Kroger (Richmond, VA)
- …goals established for the department, and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties ... Job Description Create an outstanding customer experience through exceptional service . Establish and maintain a safe and clean environment that encourages our… more
- VCU Health (Richmond, VA)
- …and other learners in the environment. Participating and/or performing ongoing quality assurance activities. **$6,000 sign-on incentive available for offers ... good communication, assessment, monitoring, and care skills. Participation in quality improvement processes and continuous assessment of performance is expected.… more
- VCU Health (Richmond, VA)
- …learners in the Radiology environment. Participating and/or performing ongoing quality assurance activities. Licensure, Certification, or Registration ... assessment, monitoring, and care skills. The Sonographer II participates in quality improvement processes and continuous assessment of performance is expected. The… more
- Cranemasters (Richmond, VA)
- …as needed. Collaborate with cross-functional teams, including operations, manufacturing, and quality assurance , to align project goals. Partner with ... management, they drive continuous improvement initiatives to enhance product quality , optimize processes, and meet company objectives. Essential Functions: Oversee… more
- Bon Secours (Midlothian, VA)
- …charting and recordkeeping. Maintains established policies and procedures, objectives, quality assurance program, safety, environmental, and infection control ... communication skills Able to effectively work with diverse people Good customer service skills Good organizational skills and time management skills Good oral… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Richmond, VA)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Richmond, VA)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Pearl Interactive Network (Richmond, VA)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- TTEC (Richmond, VA)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Deloitte (Richmond, VA)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Wolters Kluwer (Glen Allen, VA)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...company policies and industry regulations. + Implement and monitor quality assurance standards. + Serve as a… more
- CVS Health (Richmond, VA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Richmond, VA)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Richmond, VA)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- DXC Technology (Richmond, VA)
- …teams to address and resolve process deficiencies. + Document and maintain quality assurance reports, records, and audit trails. + Support training ... customer experience. **Position Summary** We are seeking a ** Quality Analyst** with experience in **Life and Annuity Death...quality staff as needed. + Adhere to all quality assurance policies and contribute to the… more
