- Towne Park (Richmond, VA)
- …OR equivalent combination of education and experience. + Must have previous customer service and cash handling experience. **Knowledge:** + Knowledge of ... day and make an impact. When we see a customer , a client or one of our own team...experience for the client by providing customers with prompt service , quality beverages and products, and maintaining… more
- Red River (Richmond, VA)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- American Airlines (Richmond, VA)
- …security and/or emergency situations + Provide connecting passengers with gate information + Provide quality customer service in a professional manner and in ... hop on board! **Why you'll love this job** The Customer Service Agent interacts with customers in... interactions + Wear uniforms as required by company policy * Reasonable accommodations may be made for qualifying… more
- ManpowerGroup (Richmond, VA)
- Our client, a leading organization in customer service operations, is seeking a Lead Customer Service Rep to join their team. As a Lead Customer ... will align successfully in the organization. **Job Title:** Lead Customer Service Rep **Location:** Richmond, VA **Pay...to providing equal employment opportunities in a professional, high quality work environment. It is the policy … more
- Walgreens (Glen Allen, VA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Richmond, VA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- HCA Healthcare (Richmond, VA)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... home Inpatient Coding Auditor, you will be responsible for performing internal quality assessment reviews on Health Information Management Service Center (HSC)… more
- Humana (Richmond, VA)
- …the ability to obtain within 75-90 days of start date + Prior experience in Telesales, Customer Service and/or Quality Assurance + 1 or more years of ... understands that while great products are important, it's the quality of our service that truly defines...Outsourcing Partners (BPO), Partner Call Centers (Brokerage), and the Customer Success Team (CST). Prior to supporting agents, CQP2… more
- Humana (Richmond, VA)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- GE Aerospace (Glen Allen, VA)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- City Wide Facility Solutions (Powhatan, VA)
- …manage to client standards and company guidelines and discharge if not meeting service level agreement. + Manage inspections, customer complaints, customer ... solving problems. + Review scope of work and ensure quality assurance per account to retain existing business and...VIP treatment needing attention. + Execute City Wide's New-Start Policy , Customer Compliant Policy , Four… more
- CARMAX (Glen Allen, VA)
- …vehicles to and from various locations as requested by Manager + Provide outstanding customer service at all times. + Maintain, repair, and clean CarMax provided ... career should be! **General Summary:** Under general supervision, Associate performs quality inspections, general service repairs, brake repairs, engine repairs,… more
- Humana (Richmond, VA)
- …organization at Humana. This role will report to the Associate Vice President, Customer Engagement Analysis. This individual will have an immediate impact on driving ... This role will drive adoption of analytical insights, help establish customer and business impact-focused prioritization, and identify new opportunities to improve… more
- Bridgestone Americas (Richmond, VA)
- … tasks as required. Pay Range: $15.50 - $23.20 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- EchoStar (Richmond, VA)
- …training and future development + Demonstrating and coaching behaviors that ensure quality customer service + Training existing Installers/Technicians on ... with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus. As a **Field ...on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards… more
- Bon Secours Mercy Health (Glen Allen, VA)
- …Medicine_** **Job Summary:** The Patient Services Representative is the first line of quality service to our patients and the community. This position will ... Health, we are dedicated to continually improving health care quality , safety and cost effectiveness. Our hospitals, care sites...records accurately and efficiently. This position will provide excellent customer service and may be asked to… more
- Lincoln Financial (Richmond, VA)
- …reinstatements. * You will handle transfers of payments as needed and provide customer service to internal/external stakeholder, recognizing what needs to be ... are excited to bring on a Premium & Billing Service Processor to join our Group Protection Operations Team...done to meet the customer needs and demonstrate flexibility and responsiveness to create… more
- Highmark Health (Richmond, VA)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- JBT Corporation (Richmond, VA)
- …is a leading manufacturer of tray sealing equipment in the food industry, combining high- quality manufacturing with a passion for our people and products to make our ... problem solvers to reliably deliver on our commitment to customer satisfaction. JBT Marel, Proseal brand, is a leading...you come in! We need people who can install, service , and maintain our equipment to keep it running… more
