- USAA (Phoenix, AZ)
- …schedule. Adopt continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by ... Service Claims Representative. You will be part of an outstanding contact service center , where you will focus on providing claims service to members regarding the… more
- USAA (Phoenix, AZ)
- …week. The actual onsite days are settled between each employee and their manager . Military veterans and spouses are highly encouraged to apply. Relocation assistance ... and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some… more
- USAA (Phoenix, AZ)
- …and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and ... a week. The actual onsite days are settled between each employee and their manager . Work schedules will vary and may include some weekends. Military veterans and… more
- Clearway Energy (Scottsdale, AZ)
- …Operations Specialist I will play a key role in assisting the Operations Manager and Operations Engineer by assuring the highest level of safety, reliability, and ... responsible for supporting all day-to-day real-time Reporting, Performance, and Monitoring Center (RPMC) activities, acting as the on-shift Operations Specialist for… more
- Luxury Bath Technologies (Phoenix, AZ)
- Call Center Manager - Home Improvement Industry (Phoenix, AZ) We are a leader in home improvement specializing in windows and bath remodeling, is seeking an ... experienced Call Center Manager to oversee and elevate our in-house call center operations. We are looking for a hands-on leader who thrives in a… more
- Lincoln Financial (Phoenix, AZ)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will manage an assigned team within the Call Center to… more
- Luxury Bath Technologies (Tempe, AZ)
- Confirmation Call Center Manager Creating a fresh solution to bath remodeling, Home Concepts Custom Remodeling / Luxury Bath offers a stylish, ... acrylic bath company, Luxury Bath is looking to hire an experienced Confirmation Call Center Manager in our Tempe, Arizona office. Qualified applicants will… more
- Banner Health (Phoenix, AZ)
- …you want to be part of, we want to hear from you. Banner is seeking a Call Center Associate Manager for their **Contact Center ** department. You will ... have a management background in the following: Medical Office, Healthcare or Call Center an working with remote & on-site with team. **Location:** BCCM and… more
- Molina Healthcare (Phoenix, AZ)
- …of care and quality of Molina services provided. * Functions as hands-on manager responsible for supervision and coordination of daily activities. * Ensures adequate ... staffing and service levels and maintains customer satisfaction by implementing and monitoring staff productivity and other performance indicators. * Ensures completion of staff quality audit reviews. Evaluates services provided and outcomes achieved and… more
- Grand Canyon Education (Phoenix, AZ)
- Student Worker - Student Contact Center - Call Center ...Date: June 30, 2025 Manager : Student Contact Center - Student Contact Center Manager ... Description Position Summary/Purpose: Grand Canyon Education (GCE) is seeking a Call Center Specialist (NFWS) to support the mission of Grand Canyon University… more
- Bank of America (Chandler, AZ)
- Telephone Banker - Inbound Call Center - 1st shift - Chandler, AZ Chandler, Arizona **To proceed with your application, you must be at least 18 years of age.** ... in the banking/financial industry. + Experience working in a call center . + Experience in telephone sales....offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Comerica (Phoenix, AZ)
- Job Description Treasury Management Relationship Center Manager The Treasury Management Relationship Center Manager oversees the TM Relationship ... a national level, encompassing all lines of business and specialty industries. The Manager position serves as the primary contact for escalations from all lines of… more
- Cognizant (Phoenix, AZ)
- …+ Participate in various business stakeholders interview to understand their contact center need and also on downstream application impact **Work model:** We believe ... you need to have to be considered** **:** + Deep knowledge of call flows IVR skill-based routing omnichannel servicing and customer journey orchestration. +… more
- CenterWell (Phoenix, AZ)
- …proactive attitude, energetic, highly motivated and a self-starter + Inbound/outbound call experience in any pharmacy setting + Strong communication skills both ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- City National Bank (Phoenix, AZ)
- …forgeries, etc. * Resolves clients' complaints, and escalates to Client Contact Center Manager , management at banking office/department, or Regional Operations, ... provided to clients. Suggests updates to procedures in the Call Center Reference Guide. * Screens callers...as necessary, to appropriate business units. Informs Client Contact Center Manager , Relationship Managers, and other bank… more
- Humana (Phoenix, AZ)
- …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with… more
- US Foods (Phoenix, AZ)
- …Join Our Community of Food People! The Supervisor, Crisis and Resiliency Center (CRC), will be responsible for providing overall supervision of the CRC. ... operational objectives are met. The Supervisor, Crisis and Resiliency Center position is 100% onsite at our Phoenix, AZ...disruption or crisis. + Other duties as assigned by manager **SUPERVISION** : + This position will supervise three… more
- Staples (Tolleson, AZ)
- …performance and ensure expectations are met. You will collaborate with the Fulfillment Center Team Manager and the other management of the Fulfillment ... our customers. **What you'll be doing:** The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment ...individuals with disabilities that need additional assistance at any point in the process, please call ### for more… more
- Insight Global (Scottsdale, AZ)
- …Control Center Shift Supervisor will report directly to the Manager , Real-Time Operations. This position requires working 12.5-hour rotating shifts, including ... Job Description We are looking for an Operations Control Center Shift Supervisor to join the Real-Time Operations Team...PJM, and SPP regulations and requirements Available for 24-hour on- call duty to meet obligations to the Operations Team… more
- Pearl Interactive Network (Phoenix, AZ)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
