- Adecco US, Inc. (Phoenix, AZ)
- …now! Adecco is currently assisting one of its clients in their search for a ** Contact Center Agent in Phoenix, AZ!** Pay rate: $18/hr Shift availability: ... for this role, click on Apply Now and upload your resume.** The Contact Center Agent is responsible for answering inbound and outbound calls, processing… more
- Adecco US, Inc. (Phoenix, AZ)
- **Position Summary** Adecco is looking for strong call center representatives to handle potential claimant inquires and claims. The incumbent for this position is ... Phoenix, AZ **Compensation:** $17/hr **Top 3 Required Skills:** * Strong Call Center Experience * Strong Computer Skills * Excellent Verbal & Written Communication… more
- Pearl Interactive Network (Phoenix, AZ)
- …CSAT, and training enhancements. + Act as the "voice of the contact center " in content discussions, ensuring that agent and customer needs are prioritized in ... Looking ahead to exciting opportunities, Pearl Interactive Network is seeking skilled ** Contact Center Content Specialists (CCCSs)** to Join Our Talent Community… more
- AAA Northern California, Nevada & Utah (Phoenix, AZ)
- …to overcome objections, resulting in creating Members for life.Essential Functions* Makes contact through calling and sending emails to Members in an attempt to ... working retention lists, at-risk and delinquent accounts, and making contact by set time frames.* Identifies process improvement opportunities,...products in all states serviced by the Member Service Center at the time of hire or added thereafter,… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience… more
- Pearl Interactive Network (Phoenix, AZ)
- …The **Operations Site Managers (OSM)** is responsible for overseeing daily contact center functions, ensuring optimal workforce management, maintaining quality ... and contract management within these sectors. **Essential Duties and Responsibilities:** ** Contact Center Performance & Operations:** + Oversee day-to-day … more
- Chewy (Phoenix, AZ)
- …and customer experience in Overnight Operations. **What You'll Need:** + Multi-channel contact center experience, with current or previous people leadership ... with Quality Assurance to resolve customer issues, identify exceptional agent experiences, and drive continuous improvement through Root Cause Analysis,… more
- WM (Phoenix, AZ)
- …to identify root causes or trends, and implement efficiency improvements in the contact center . + Ensure vendor and offshore relationships are well-developed and ... agents to meet standards through efficient generation and adjustments to agent schedules, hierarchy and skilling accuracy, logistics centers tool administration, and… more
- Black & Veatch (Phoenix, AZ)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... laws and regulations. **Certifications** Professional Engineer License preferred Commissioning Agent , certified by a national recognized commissioning organization. Acceptable… more
- DoorDash (Phoenix, AZ)
- …analytical and communicative skills. This role will support our Customer Experience Center in Phoenix. You're excited about this opportunity because you will + ... Monitor/adjust queues, agent utilization, and same-day staffing to ensure service levels...on staffing, call trends, and general troubleshooting across multi-site contact centers. + Serve as the primary point of… more
- Quality Technology Services, LLC (Glendale, AZ)
- …life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of ... serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data… more
- USAA (Phoenix, AZ)
- …minimizing transfers, escalations and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining ... producer/agents with an **ACTIVE** P&C personal lines or producer agent license to **work in our Phoenix, San Antonio,...military spouse/domestic partner. + Prior experience in a fast-paced contact center environment. + 1+ years of… more
- Veterans Affairs, Veterans Health Administration (Phoenix, AZ)
- …laboratory specialty. Acts as a liaison to other departments of the medical center for the appropriate laboratory specialty area. Work Schedule: Monday - Friday, ... Laboratory Manager, Regional Technical Specialist, National Quality and Compliance Agent , Regional Program Manager, Regional Director, Laboratory Director, or… more
- Sharecare (Phoenix, AZ)
- …experience in a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency ... chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction /… more
- Avnet (Phoenix, AZ)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... making hiring recommendations and compensation decisions. + Acts as a change agent by ensuring employees have a good understanding of changes, ensuring readiness,… more