- IQVIA (Phoenix, AZ)
- …are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will ... assistance solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such… more
- Molina Healthcare (Phoenix, AZ)
- …understandable item with recommendations for improvement. * Demonstrates knowledge of standard call center technology to include telephony, IVR, CRM, QNXT and ... contractual goals for service and compliance. This role will support contact center operations for all LOB's & is comprised of inbound/outbound. Ideal candidates… more
- CVS Health (Phoenix, AZ)
- …Guidelines. **Required Qualifications** - 4 years experience with member/ call center environment. - 2 years leading member/ customer service team. **Preferred ... motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer ...proper call handling and teamwork delivering excellent customer service. Is visible and available to staff to… more
- US Bank (Phoenix, AZ)
- …CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact ... 4 weeks 8:00am -5:00pm CST **Schedule after training** : Remote - Ability to work Monday through Saturday, 7am...Pension Plan **What is it like to be a Call Center Customer Service Collector**… more
- Cognizant (Phoenix, AZ)
- …Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... technologies to support a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for… more
- Sharecare (Phoenix, AZ)
- …one's knowledge of company products and services as well as past experience in call center operations. The Center Support Services Manager will demonstrate ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective… more
- Sharecare (Phoenix, AZ)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- Molina Healthcare (Phoenix, AZ)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...to members and/or providers using one or more contact center communication channels and across multiple states and/or products.… more
- Sharecare (Phoenix, AZ)
- …**Specific Skills/ Attributes:** + Proven experience in managing call center operations or a similar customer service/support environment. + Strong ... role is integral in ensuring the success of our employee support call center , driving performance improvements, and fostering a positive and efficient work… more
- Grand Canyon Education (Phoenix, AZ)
- …regarding their issues with online classroom access. Team members are required to achieve call center activity targets (calls answered, wait time) as outlined in ... Technical Support Specialist I - Remote Click Here to Apply Online Job Description...and applications. + Ability to function in a fast-paced call center environment + Willingness and ability… more
- Nordstrom (Scottsdale, AZ)
- …+ Use a consultive approach to encourage future card usage + Assist our card services customer service inbound call center as needed + Utilize tools and ... 100 years, Nordstrom has created a reputation of Legendary Customer Service . As an Account Services Specialist, you...in a virtual environment. This role is a fully remote , work from home position. Candidate location restrictions apply.… more
- TTEC (Phoenix, AZ)
- …diploma or equivalent + 6 months or more in training and adult learning or call center experience + Team building and nurturing an inclusive learning environment ... we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf… more
- Optiv (Phoenix, AZ)
- _This position will be fully remote and can be hired anywhere in the continental US_ The Principal Cribl Engineer works in Optiv Security's 24x7x365 Security ... Operations Center as a member of the Managed Security Services...clients. Serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking… more
- Optiv (Phoenix, AZ)
- The Data Engineer works in Optiv Security's 24x7x365 Security Operations Center as a member of the Managed Security Services (MSS) team. The engineer will be ... Security Service clients. Serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking through resolution. How… more
- Otsuka America Pharmaceutical Inc. (Phoenix, AZ)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... within a matrix organization through a strong track record of excellent presentation, customer facing, and interpersonal skills + Strong track record of written and… more
- Sharecare (Phoenix, AZ)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more
- Peckham, Inc. (Phoenix, AZ)
- …Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The ... Be comfortable with offering feedback in both direct and remote methods. (use of TEAMS) + Track daily team...3-6 months supervisory or leadership experience PREFERRED QUALIFICATIONS + Call center experience + Current Peckham Employee… more
- Cardinal Health (Phoenix, AZ)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- CAI (Phoenix, AZ)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... ID Number** R5250 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- WM (Phoenix, AZ)
- …addition to education requirement) B. Knowledge, Skills, Abilities or Other Requirements: Call center or customer service experience and ... Service Manager III has overall responsibility for the Customer Service Center 's operations.This team is responsible...of the job. Normal setting for this job is: Remote The expected base pay range for this position… more