- BAE Systems (Kansas City, MO)
- …about delivering innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a ... IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Tier 3 and 4 teams by identifying opportunities to push tasks down to Tier 1 and Self-Service, improving service levels and response times. Lead Analyst plays ... children beyond the walls of our hospital. Overview Endpoint Support Lead Analyst assists management by overseeing daily operations,...of knowledge base documentation, identifying knowledge gaps within the Tier 1 and 2 teams and creating… more
- BAE Systems (Kansas City, MO)
- …Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1 ** analysis and support for zero client, thin client, thick client, ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage… more
- Leidos (Kansas City, MO)
- …will serve as the initial point of contact for IT related problems and provide tier 1 level support which will consists of providing phone and online ... operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and...(2) years of IT ticketing system experience and one ( 1 ) year of experience in remote desk takeover tools… more