- Principal Financial Group (Des Moines, IA)
- …strategic priorities and collaboration across cross-functional teams **Key Responsibilities** + ** Retention & Personal Investing Strategy** + Lead development ... B2C Marketing Team, you will play a pivotal role in shaping the retention marketing strategy for **individual participant investment planning and products** . Your… more
- Principal Financial Group (Des Moines, IA)
- …and task groups responsible for improving business practices, lowering expenses, increase customer acquisition and/or retention , handle and price products and ... **Manager** in Group Life and Disability Claims, you will lead a team of Disability Claim Analysts to acquire,...and execution. Ensure accurate metrics are in place. + Lead and direct staff, including hiring, training, talent management,… more
- iCIMS (Des Moines, IA)
- …secure, compliant, and scalable delivery across CRM, CPQ, CLM, Marketing Automation, Customer Success, Data, AI, and integration layers. **About Us** When you join ... observability, and performance. Chair a cadenced architecture review and manage exceptions. ** Lead Build vs. Buy Decisions:** + Support vendor evaluations and proofs… more
- Zoom (Des Moines, IA)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Des Moines, IA)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Des Moines, IA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Des Moines, IA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Des Moines, IA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Des Moines, IA)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- The ODP Corporation (Des Moines, IA)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- PagerDuty (Des Moines, IA)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Humana (Des Moines, IA)
- …gamified incentives, and advanced agentic AI decision-making across the enterprise. As Lead Technical Product Manager (PM-T), you will shape the product vision, ... scoring models, and omnichannel activation platforms (eg, AJO, Salesforce). + Lead backlog prioritization, sprint planning, and iterative product development with… more
- Wells Fargo (West Des Moines, IA)
- ** Lead Benefits Consultant** Wells Fargo is seeking a Lead Wellbeing Benefits Consultant with experience in designing and leading health, well‑being, and mental ... the organization's values and business objectives. **Key Responsibilities** + Lead the strategy, design, implementation, and management of enterprise‑wide health,… more
- Trinity Health (Des Moines, IA)
- …Type:** Part time **Shift:** **Description:** + Welcomes and connects with every customer . + Coaches new hires through their learning. + Follows and directs ... + Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. + Follows health, safety and sanitation… more
- Trinity Health (West Des Moines, IA)
- …ensure accuracy of patient meals prepared. - Contributes to a smooth, non-stop customer service operation providing high quality food services to ensure the needs of ... the customer are met. - Completes quality control monitors and...and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes… more
- NTT America, Inc. (Des Moines, IA)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Des Moines, IA)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Trellix (Des Moines, IA)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Trinity Health (Des Moines, IA)
- …Join the MercyOne Family! We are looking to hire a Customer Service Representative for our Outreach Lab. As a Customer ... way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce… more
- Oracle (Des Moines, IA)
- …Next in People Leadership** At Oracle, we're helping global organizations lead with confidence-through data, intelligence, and speed. The **People Leader Workbench** ... business & operational data. Be it to improve performance, increase retention , manage compensation, or optimize workforce skills and manage effectiveness. Now,… more
